Healthy Families Indiana Program Director

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Indiana, IN, US

Salary Range: $75,000.00 To $85,000.00 Annually

The Program Director – Healthy Families Indiana (HFI) is responsible for the overall leadership, administration, implementation, and performance of Cornerstone Community Services’ Healthy Families Indiana program. The Program Director ensures that services are delivered in accordance with Healthy Families America (HFA) standards, Indiana Department of Child Services (DCS) requirements, contractual obligations, Cornerstone policies and procedures, and applicable federal and state requirements.

The Program Director provides day-to-day leadership of the program and is responsible for program planning, budgeting, staffing, training, quality assurance, continuous quality improvement, evaluation, and operational performance. The position maintains collaborative relationships with DCS, referral sources, community and state partners, early childhood providers, and other organizations serving children and families.

• Provide overall leadership and day-to-day management of the Healthy Families Indiana program.
• Ensure program operations comply with HFA standards, Indiana DCS requirements, contractual requirements, Cornerstone policies and procedures, and applicable laws and regulations.
• Develop, implement, monitor, and continuously improve program procedures and operational practices.
• Maintain current knowledge of HFA standards and HFI requirements and communicate changes to program staff.
• Lead implementation and ongoing maintenance of HFA accreditation and fidelity requirements.
• Develop annual and ongoing program goals, implementation priorities, and performance expectations.
• Work collaboratively with Cornerstone executive leadership regarding program strategy, organizational priorities, risk, and resource needs.

• Develop and manage the HFI operating budget in collaboration with Cornerstone leadership and finance staff.
• Monitor program revenue, expenditures, staffing costs, service volume, and financial performance.
• Monitor completed assessments, active family census, billable service units, staff caseload capacity, and other factors affecting program revenue and sustainability.
• Identify significant variances from budget or service projections and implement corrective strategies.
• Ensure services and documentation support accurate and compliant billing.
• Participate in contract monitoring, audits, program reviews, and corrective-action activities as required.

• Recruit, select, orient, develop, and retain qualified HFI staff.
• Provide direct supervision and leadership to Healthy Families Supervisors and the Operations Manager.
• Ensure Family Support Specialists (FSS) and Family Resource Specialists (FRS) receive the frequency, duration, and type of supervision required by HFA standards.
• Ensure supervisors have the training, competency, support, and protected time necessary to provide effective reflective supervision.
• Promote reflective practice throughout the program, including self-awareness, thoughtful consideration of interactions with others, openness to supervision, and continuous professional growth.
• Establish a work environment that supports staff working with families experiencing significant stress and promotes staff retention and professional development.
• Manage and support staff with humility and respect for individual and cultural differences.
• Ensure staff complete required HFA, HFI, DCS, Cornerstone, and position-specific training within required time frames.
• Evaluate staffing levels and deployment based upon referrals, enrollment, caseloads, case weight, geography, program requirements, and financial sustainability.

These responsibilities reflect HFA's emphasis on supportive supervision and the "parallel process"—supporting and building on staff strengths so that staff can do the same with families.