Warehouse Manager
Listed on 2026-09-04
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Management
Operations Management, General Management
Company Description
The Novo culture has the utmost respect for our team members, families, and the local community. As a member of Novo, we warmly welcome you and your family to the Novo team. We empower our team members to advocate for our cultural values of respect, safety, transparency, and continuous improvement. Our team is proud to work for Novo, and we’re proud to work with them.
Job Details
Description
Novo Logistics
Position:
Warehouse Manager
Location:
Whitestown, Indiana
Competitive salary based on experience!
Company Description
The Novo culture has the utmost respect for our team members, families, and the local community. As a member of Novo, we warmly welcome you and your family to the Novo team. We empower our team members to advocate for our cultural values of respect, safety, transparency, and continuous improvement. Our team is proud to work for Novo, and we’re proud to work with them.
Join us in making a difference for our partners.
General Summary
Reports directly to the VP of Operations or Regional General Manager and plays a key role in overseeing and managing all operations at our multi-client warehouse facility. This position is responsible for ensuring the efficient, safe, and accurate handling of multiple client inventories while maintaining superior service levels. Key duties include operational management, client relationship management, team leadership, inventory control, compliance and safety monitoring, performance tracking and reporting, and addressing any additional tasks as assigned by the Regional General Manager or upper-level management.
Operational Management
- Oversee day-to-day warehouse operations, ensuring timely and accurate receipt, storage, and dispatch of goods for multiple clients.
- Develop and implement efficient workflows to manage diverse client requirements.
- Optimize warehouse layout for space utilization, safety, and efficiency.
Client Relationship Management
- Serve as the primary point of contact for client representatives, addressing concerns and ensuring service levels are met.
- Provide regular updates to clients on inventory, performance metrics, and compliance.
- Collaborate with clients to forecast needs and align warehouse operations accordingly.
Team Leadership
- Recruit, train, and supervise warehouse staff, fostering a culture of teamwork and accountability.
- Conduct performance reviews, set goals, and provide coaching to enhance employee skills.
- Ensure adherence to company policies, safety regulations, and industry standards.
Inventory Control
- Ensure the warehouse maintains accurate inventory records using warehouse management systems (WMS).
- Manage regular cycle count schedules and audits to minimize discrepancies.
- Implement strategies to reduce shrinkage and enhance stock accuracy.
Compliance And Safety
- Ensure compliance with health, safety, and environmental regulations.
- Conduct regular safety training and audits to maintain a safe working environment.
- Facilitate the Team Member Safety Committee to help drive an effective safety culture at the site.
Performance Monitoring And Reporting
- Analyze and report key performance indicators (KPIs) such as order accuracy, turnaround times, and cost efficiency.
- Identify areas for improvement and implement solutions to optimize operations.
- Prepare and present operational and financial reports to management and clients.
Financial & Business Performance
- Own site-level profit and loss (P & L) performance, including revenue growth, cost management, and net income results measured against budgeted targets.
- Drive existing customer account growth through expanded scope, service enhancements, and proactive relationship management.
- Support new business acquisition by identifying growth opportunities within assigned accounts and contributing to contract renewal and expansion discussions.
- Partner with sales and account management leadership to develop and execute strategies that increase revenue per account and expand contract scope.
- Monitor financial performance against budget and provide regular updates on revenue, profitability, and account growth to senior leadership.
Knowledge, Skills, And Abilities
- Proven experience as a Warehouse…
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