Warehouse Solutions Manager

Description

Department: Product

Reports to: Director of Product

Employment Type: Full-Time, Salaried Exempt

Bonus: Eligible

Target

Start Date:

Q4 2026

Robert Dietrick Company (RDC) is seeking a strategic, customer-focused Warehouse Solutions Manager to lead and grow our Warehouse Solutions business unit.

This is a high-impact leadership role for someone who can connect the needs of warehouse operations with practical, profitable material-handling solutions. You will lead a growing team, develop vendor and installation-partner relationships, support complex customer opportunities, and build scalable processes that take projects from concept through installation.

The ideal candidate combines sales acumen, project-management discipline, technical product knowledge, and a decisive leadership style. You enjoy solving difficult customer problems, developing people, creating new market opportunities, and improving how work gets done.

• Lead, coach, and develop the Warehouse Solutions team through regular meetings, performance feedback, training, and accountability.
• Partner with the Director of Product and Director of Sales to establish annual sales, revenue, gross-profit, and performance goals.
• Develop and execute a long-term growth strategy for RDC's Warehouse Solutions business.
• Own business-unit forecasting, performance reporting, commission reporting, and pipeline visibility.
• Build repeatable team processes that support sustainable growth and reduce reliance on any one individual.

• Identify new markets, product categories, strategic partnerships, and service opportunities.
• Collaborate with RDC sales representatives on complex opportunities and strategic accounts.
• Develop lasting relationships with customers, manufacturers, engineers, contractors, subcontractors, and installation partners.
• Build and maintain a qualified opportunity pipeline while improving win/loss analysis and forecasting accuracy.
• Establish pricing, margin, manufacturer, and subcontractor strategies that strengthen competitiveness and profitability.
• Participate in customer presentations, site assessments, solution development, proposal reviews, and negotiations.
• Create practical sales tools that help RDC representatives identify, qualify, and advance Warehouse Solutions opportunities.

• Evaluate, onboard, and manage Warehouse Solutions vendors, manufacturers, subcontractors, and installation partners.
• Develop preferred-vendor relationships and maintain a strong, relevant portfolio of warehouse solutions.
• Support quoting, estimating, project scoping, warehouse layouts, implementation planning, and complex project execution.
• Help ensure smooth transitions between Sales, Product, Operations, Service, subcontractors, and installation teams.
• Establish clear procedures for engineering requirements, permitting, compliance, change orders, installation quality, warranty responsibilities, and project closeout.
• Identify project risks early, develop appropriate mitigation plans, and conduct post-project reviews to improve future outcomes.
• Evaluate project profitability and identify opportunities to improve financial performance.

• Maintain accurate CRM data, opportunity reporting, and forecasting.
• Standardize workflows for inspections, permitting, quoting, project execution, and installation.
• Improve documentation, internal communication, and cross-functional accountability.
• Partner with Marketing on educational content, case studies, videos, product-catalog materials, and website content.
• Research warehouse, industrial safety, material-handling, and related technology trends.
• Lead new service-development initiatives, including RDC's rack inspection program.

During the first 12 months, the Warehouse Solutions Manager will be expected to help RDC:

• Develop a three-year Warehouse Solutions growth strategy and establish annual revenue and gross-profit targets.
• Expand the Warehouse Solutions manufacturer and partner portfolio.
• Finalize and launch RDC's digital rack inspection platform and related service offering.
• Build the go-to-market strategy, training materials, and marketing collateral for rack inspections.
• Participate in hiring and onboarding a Rack Inspection Specialist.
• Establish team operating procedures, recurring meetings, and performance metrics.
• Implement a standardized permitting process and project workflow…