Assistant Branch Manager

Longview Bank - Covington

Title:

Assistant Branch Manager Status:
Full-Time, Hourly, Non-Exempt

Schedule:

40 hours per week, M-F, rotating Saturday mornings

Benefits:
Health, Dental, Vision, Life Insurance; 401(k) Match;
Vacation, Sick, and Personal Time;
Flexible work schedule;
Training and development; free logo apparel; and more.

The Assistant Branch Manager supports the overall management of branch operations, team performance, and customer experience. This role assists in driving revenue growth, deepening customer relationships, and ensuring operational efficiency, compliance, and service excellence. The Assistant Branch Manager also provides leadership to branch staff and serves in the Branch Manager’s absence.

Primary Duties:

Deliver and promote exceptional customer service by handling inquiries, resolving issues, and supporting relationship-building efforts

Open and service consumer and business accounts, ensuring accuracy, compliance, and alignment with customer needs

Support branch performance by identifying opportunities to grow relationships, cross-sell products, and contribute to promotional initiatives

Assist in supervising daily branch operations, including teller functions, account services, ATM and night depository processing, and workflow coordination

Provide leadership and support to branch staff through training, coaching, scheduling, and performance oversight

Serve as acting Branch Manager in their absence, ensuring continuity of operations and decision-making

Maintain operational controls, including dual control of the vault, cash oversight, transaction approvals, overdraft review, and adherence to internal procedures

Oversee safe deposit box operations and support document processing, scanning, and record maintenance

Monitor branch activity, staffing levels, and workflow to ensure efficiency and timely completion of tasks

Ensure compliance with all bank policies, procedures, and regulatory requirements, including BSA/AML, and report suspicious activity

Perform teller and customer service duties as needed and complete required training

Perform additional duties as assigned to support branch operations

High school diploma or equivalent required; associate or bachelor’s degree in business, finance, or related field preferred3–5 years of banking experience, including at least 1–2 years in a leadership or supervisory capacity preferred

Strong knowledge of branch operations, banking products, and regulatory requirements

Demonstrated leadership, coaching, and team development skills

Strong communication, problem-solving, and organizational skills with the ability to manage multiple priorities

NOTE:

This job description does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship.

Equal Opportunity Employer