Customer Success Ops Lead: Scale Programs & KPIs
Listed on 2026-09-27
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Management
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Business
Customer Success Management
Alpha Sense is seeking a Manager, Customer Success Operations to partner with the CS leadership and Revenue Operations team. You will develop tools, streamline processes, and drive adoption, retention, and growth across the CS organization.
You will own CS metrics definitions, support tech stack (Salesforce, Gainsight, Clari, Gong, Tableau) and build scalable playbooks for broader account coverage while partnering on KPI trackers and dashboards.
Join us at Alpha Sense as our next Customer Success Ops Lead:
Scale Programs & KPIs in United States.
The position is based in United States.
This opportunity is part of our work in Management & Operations.
The advertised compensation is 140..
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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