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Frontline Service Team Lead — Coaching & Customer Care

Job in Indianapolis, Hamilton County, Indiana, 46262, USA
Listing for: State of Indiana
Full Time position
Listed on 2026-10-07
Job specializations:
  • Management
    Client Relationship Management
  • Customer Service/HelpDesk
    Customer Success Management, Bilingual, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 31000 - 38000 USD Yearly USD 31000.00 38000.00 YEAR
Job Description & How to Apply Below
Location: Indianapolis

The State of Indiana is seeking a Team Leader at the Indianapolis, East BMV Branch to oversee frontline customer service operations and mentor Customer Service Representatives. Collaborate with the Assistant Branch Manager and Branch Manager on training, scheduling, and daily procedures to ensure smooth branch performance.

Typical hours and responsibilities include supporting opening/closing, handling escalated issues, and ensuring accurate cash handling and policy adherence, with travel up to

We are looking to fill the Frontline Service Team Lead — Coaching & Customer Care position at State of Indiana in Indianapolis, IN, United States.

Join State of Indiana and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Frontline Service Team Lead — Coaching & Customer Care role at State of Indiana, based in Indianapolis, IN, United States.

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