Maintenance Planner

Zenith - Indianapolis
7025 English Ave
Indianapolis, IN 46219, USA

• Receive, review and screen all work requests to ensure the scope of work is clearly described.
• Check work orders to ensure the priority is realistic and provide practical lead time, cost and other coding for accuracy. Check for proper authorization of work requests.
• Create a work order for all approved & needed requests. Refer all questionable or unapproved work requests to Maintenance Manager for approval.
• Manage and maintain the Work Flow process (work identification, planning, scheduling, execution, and auditing).
• Obtain blueprints, drawings, instruction manuals and special procedures, as needed, from files or job packets to clarify the intent of work orders.
• Work closely with purchasing for timely delivery of parts and equipment.
• Identify and obtain determinable materials, entering materials needed on work order(s).
• Ensure safety needs are given a top priority in planning & scheduling.
• Estimate each work order showing sequence of steps, number of technicians and required labor hours. Lists any special tools or equipment needed.
• Estimate cost for each work order in terms of direct labor, materials required and total costs.
• Maintain backlog of work orders with appropriate status codes.
• Facilitate weekly Coordination Meeting with Operations to gain consensus on priorities, negotiate downtime windows and agree on the most effective use of available resources.
• Communicate with operations to ensure equipment availability prior to scheduling.
• Coordinate with operations and engineering staff to resolve bottlenecks and/or problems
• Have a complete knowledge of the PM & Planned workload. Provide and publish a weekly work schedule. Ensure the schedule balances with the hours available & each person is fully loaded.
• Schedule every minute of every workday for each technician.
• Carefully review completed schedules & capture all appropriate comments in the database.
• Avoid waste and misuse of product & materials.
• Assist with maintaining effective inventory levels & turns
• Oversee BOM inventories.
• Use reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches.
• Review actual vs. estimated labor & materials for completed jobs, to determine corrective measures to improve the accuracy of estimating & improving methods.
• Network with other sites to establish best practices
• Customer liaison for non-emergency work
• Provide feedback to technicians and Maintenance Manager on technician performance.
• Maintain necessary records & files. Report meaningful & accurate control reports and KPIs.
• Must be able to perform essential functions of this position with or without reasonable accommodation.

Some of the Behaviors needed to successfully perform this position are:

• Puts The Customer First - Anticipates customer needs, champions for the customer, acts with customers in mind, exceeds customers’ expectations, gains customers’ trust & respect.
• Communicates Effectively & Candidly - Communicates clearly & directly, approachable, relates well to others, engages people & helps them understand change, provides & seeks feedback, articulates clearly, actively listens.
• Achieves Results Through Teamwork – Is open to diverse ideas, works inclusively & collaboratively, holds self & others accountable, involves others to accomplish individual & team goals.
• Leads Through Positive Influence – Demonstrates strong character; builds partnerships; models a conscious balance between work & personal life; takes personal responsibility for own development; role models leadership qualities such as motivation, inspiration, passion & trust.
• Coaches & Develops Others - Develops & cares about associates, builds effective teams, helps people be their best, values & manages diversity, provides candid & constructive feedback.
• Leads Change & Innovation - Challenges the status quo, embraces technology, puts forward creative ideas, champions & implements process improvements, gathers the ideas of others, demonstrates good judgment about which ideas will work.
• Executes With Excellence - Is action oriented, drives for results, sets…