Supervisor of Production Control

Position Title

Production Control Supervisor

Indy C&G

70-90k

Indianapolis-based Herff Jones is the leading provider of graduation and educational products and services designed to inspire achievement and create memorable experiences for students. Herff Jones’ products include class rings and jewelry, caps and gowns, diplomas and announcements as well as motivation and recognition programs. Focused on building long-term relationships through a nationwide network of over 1,400 employees and sales partners, the professionals at Herff Jones have been helping elevate the student experience throughout the lifelong journey of education for more than 100 years.

For more information about Herff Jones, please visit

The Herff Jones Cap & Gown division is looking for a Production leader to join our operations team. This position would oversee the strategic and execution of the production function in our Indianapolis Cap & Gown plant.

Reporting to the Sr. Warehouse Manager, you will be responsible helping to facilitate and maintain planning and scheduling with department and with manufacturing to achieve on-time targets, while positioning the production departments to achieve maximum production and scheduling efficiencies (Balance Scorecard – SQDIC – Safety, Quality, Delivery, Inventory, & Cost).

At Herff Jones we may have been around for 100 years, but we still have the mentality of a scrappy startup. For you, that means your job may grow and change over time. But do not worry, we would never ask an employee to take on an assignment they didn’t already have the right skill sets they needed to succeed. As we see it for right now, here are the challenges that we want you to tackle:

• Partner with the DC Manager to schedule and load all new jobs into the department schedules and maintain them on a daily/weekly basis.
• Lead a team of clerks and assistants daily to ensure goals are being met and work is distributed across the plant.
• Enforce controls in process to understand work progress by job, print-run accuracy, and timeliness of work completion within capacity bounds.
• Follow up with work in process to ensure on time completion. Moving to downstream departments/work centers as required.
• Act as Liaison between DC Manager, Production, and Customer Service Representatives.
• Be involved in materials and labor planning to ensure adequate resources and materials are available to fulfill demand. Develop material planning tools to provide timely manufacturing requirements to avoid expedited materials requirements.
• Lead the production control function, reassuring efforts to align with inter-department schedules.
• Partner with Customer Service leaders to develop, map and implement processes for rush and remake orders.
• Maintain good relations between groups to ensure good, timely and necessary communications take place while enhancing teamwork.

• Build and manage the annual budget for your respective departments in line with the overall manufacturing schedule and goals.
• Participate in bi-weekly meetings with department leads and DC Manager involving overall efficiencies, production plan, and schedule attainment.
• Provide production updates to the DC Manager and management group via weekly production meetings and daily production reporting.
• Prime responsibility of managing signals are distributed in a timely and sequenced manner to distribution teams (Print Runs and DC ticket accuracy and timeliness).
• Actively participate in daily walkthroughs, understanding metrics and their drivers, and troubleshooting of operations.
• Maintain safe work practices to help ensure plant wide safety goals are met.

• Schedule staff production requirements and hold daily team meetings to communicate goals.
• Provide annual performance reviews to direct reports.
• Review and approve hiring, new positions, or consolidation of positions requests, and hold employee counseling and termination meetings.
• Prepare written job descriptions for any new positions and review existing job descriptions to keep current.
• Review…