Operations Support Specialist, Manufacturing ​/ Production

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Full Time Manual Labor
Indianapolis, IN, US

5 days ago Requisition

Salary Range: $18.50 To $19.50 Annually

Job Title:Operations Support Specialist
Classification:Hourly non-exempt
Reports to:Senior Production Manager
Job Type:Full Time
Department:Production

The Operations Support Specialist provides flexible, cross‑functional support across all areas of operations, including compounding, shipping, receiving, and material handling. This role is responsible for maintaining production flow, supporting team members during peak demand or staffing gaps, and ensuring all work is performed in compliance with Good Manufacturing Practices (GMP), safety standards, and company procedures. This position is critical to maintaining operational continuity and reducing downtime across the production floor.

• Provide backup support across compounding, shipping, receiving, and material handling functions based on business needs.
• Follow and adhere to forklift operating/safety guidelines and notify direct supervisor of any issues/concerns with equipment.
• Maintain cleanliness of the designated production area, including removing skids of cardboard and trash bags by end of the shift.
• Complete the sweeping and operation of the floor scrubber to maintain the cleanliness of Buildings 2 and 3 as well as in any area assigned by the immediate supervisor.
• Move materials, components, and finished goods between production and warehouse areas.
• Transfer all finished goods, open stock, and components in the manufacturing area to a staging location.
• Stage materials and replenish supplies to prevent production delays and bottleneck.
• Assist fill line operators with fill line production and equipment as needed.
• Collaborate with Material Handling Specialist to ensure all posted finished goods and open stock are tagged and released to shipping.
• Load/unload tote tilters with Bulk totes as needed in absence of the Material Handling Specialist.
• Utilize pallet wrapper to secure the pallet of finished goods before staging in absence of the Material Handling Specialist.
• Support batch production by following formulas, recipes, and manufacturing instructions in absence of a Chemical Compo under.
• Maintain the cleanliness of tanks, blenders, totes, barrels, buckets, pumps, and miscellaneous tools in the absence of the Utility Specialist.
• Uncheck all inbound deliveries of all components/chemicals (bottles, boxes, caps, labels, tubes, etc.) in absence of Receiving & Inventory Specialist.
• Pick and pack inventory as listed on orders in absence of a Shipping Specialist.
• Follow all GMP, safety, and company policies in all assigned tasks.
• Maintain a clean, organized, and safe work environment at all times.
• Wear required personal protective equipment (PPE) and follow all safety guidelines.
• Assist with cleaning production areas, equipment, and removing waste as needed.
• Step into different roles or departments with minimal notice to support production needs.
• Communicate with supervisors and team members regarding production status or issues.
• Participate in team meetings, huddles, and continuous improvement efforts.
• Initiate and/or update standard operating procedures in conjunction with other team members to assure that all current departmental procedures are fully documented.
• Participate in performance reviews with supervisor.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

• Strong adaptability and willingness to learn multiple roles.
• Excellent attention to detail and organizational skills.
• Ability to multi-task and prioritize in a fast‑paced environment.
• Strong teamwork and communication skills.
• Ability to work under pressure and meet production deadlines.
• Basic math skills for measurements and counts.