Watch Refinisher

Watch Refinisher Position Summary

As a leader in the jewelry industry, our mission is to create exceptional customer experiences in a culture built on integrity and respect. We take pride in offering high-quality merchandise and world-class brands, and as a recipient of the Best Places to Work in Indiana award, we are committed to providing a dynamic environment where employees can grow and thrive.

• Polish and refinish watch cases, bracelets, and clasps to restore original finishes on watches ranging from $20 to $50,000+ in value.
• Use specialized tools and techniques to remove imperfections while preserving the integrity of each piece.
• Partner with Watchmakers and Merchandising Coordinators to ensure proper handling of timepieces before and after polishing.
• Perform quality control checks to maintain exceptional customer service and craftsmanship standards.
• Replace watch batteries.
• Disassemble and reassemble watch cases using professional-grade equipment.
• Size watch straps and bracelets.
• Maintain a clean, organized workstation and ensure tools and equipment are properly maintained.
• Perform other duties as assigned by the manager.
• Exceptional attention to detail and appreciation for precision craftsmanship.
• Strong eye-hand coordination.
• Excellent time management and ability to meet quick deadlines.
• Positive attitude and ability to work effectively in a team environment.
• Ability to collaborate professionally with internal team members and external partners.
• Ability to sit, focus, and work on small components for extended periods of time.

• Previous experience in watch polishing, jewelry finishing, or metal refinishing required.
• Training or certification in watchmaking or metal refinishing is highly preferred.
• Working knowledge of refinishing techniques and finishes, with experience handling luxury timepieces.
• Familiarity with polishing tools such as lathes, buffing wheels, and abrasive compounds.
• Ability to work a flexible schedule, including Saturdays, both independently and as part of a team.
• Must be authorized to work full-time in the United States.

• Work is performed in a professional office and shop environment using standard office and polishing equipment.
• Requires excellent vision and manual dexterity for handling small parts.
• Ability to concentrate on detailed work for extended periods.
• Ability to sit, stand, and use tools for prolonged periods.
• Ability to lift materials and equipment up to 40 lbs.
• Regularly required to talk, listen, stand, walk, use hands to handle or feel, and reach with hands and arms.
• May involve climbing stairs and extended periods of standing or sitting.