Site Operations Manager

Director of Installation, Training & Creative Innovation

Program Implementation Manager

Site/Shift Supervisors, Installation Leads, and site production personnel as assigned

Full-Time

Lowen is seeking a Site Operations Manager to lead the day-to-day operation of a high-volume vehicle graphics installation program in the Indianapolis area.

This position reports to the Director of Installation, Training & Creative Innovation and will work closely with the Program Implementation Manager to launch, stabilize, and operate the site. The Site Operations Manager will be responsible for workforce readiness, daily production, employee performance, quality, safety, training coordination, labor utilization, and customer-site execution.

This is a hands-on operations leadership role. The successful candidate will spend significant time on the production floor, solving problems in real time, managing an hourly workforce, developing front-line leadership, and maintaining accountability for safety, quality, attendance, cost, and production expectations.

The Site Operations Manager will be expected to build systems and processes in a rapidly developing operation rather than simply inherit an established facility. As production volume grows, this role will be responsible for ensuring the site can operate effectively across multiple shifts without depending on the Site Operations Manager being physically present during every production hour.

Prior vehicle-wrap installation experience is valuable but is not required for the right operations leader. Experience managing a manufacturing, production, automotive, upfitting, graphics, or other process-driven workforce is strongly preferred.

• Work closely with the Program Implementation Manager to execute implementation milestones, site-readiness activities, workforce ramp plans, and launch dependencies.
• Support the initial setup and launch of the Indianapolis installation operation.
• Coordinate site layout, equipment, tooling, material staging, workflow, safety requirements, employee-support needs, and production-readiness activities.
• Help establish standard work, daily operating procedures, reporting, escalation processes, and employee expectations.
• Support production simulations and readiness reviews before new lines or shifts are released into operation.
• Identify operational risks and unresolved dependencies early and escalating issues that may affect launch timing, staffing, quality, or capacity.

• Lead the day-to-day activities of the Indianapolis site workforce.
• Manage employee scheduling, attendance, call-offs, shift coverage, performance, coaching, and accountability.
• Manage employee performance, including coaching, recognition, corrective action, and termination recommendations in coordination with Lowen HR and leadership.
• Partner with Lowen HR and recruiting to maintain adequate staffing as program volume grows.
• Participate in interviewing, selecting, and onboarding site employees and front-line leadership.
• Develop qualified Site/Shift Supervisors and Installation Leads capable of independently managing daily production.
• Establish appropriate leadership coverage across all active shifts.
• Maintain a professional, accountable, and safety-focused workplace culture.
• Ensure Lowen employees comply with customer-site access, conduct, security, parking, safety, and facility requirements.

• Coordinate closely with experienced installation trainers to execute Lowen’s program-specific training process.
• Track employees through training, qualification, retraining, and production release.
• Ensure employees are assigned only…