Vice President of Marketing

Would you like to join the Ozmo team? As a growing technology company, Ozmo’s focus is on solving tech support  build best-in-class software products that are used around the world to improve the lives of tens of millions of people each year by making technology more accessible. Ozmonauts are motivated to continuously improve and love to learn. We pride ourselves in doing exceptional work that delivers real value by transforming the way people think about technology.

The Vice President of Marketing is a strategic, growth‑oriented executive responsible for shaping Ozmo's market presence and accelerating revenue across enterprise and SMB segments. This leader will develop and execute a modern B2B SaaS marketing strategy that strengthens brand awareness, drives qualified pipeline, expands strategic accounts, and positions Ozmo as the market leader in AI‑powered tech support solutions.

Working closely with Sales, Customer Success, Product, and Revenue Operations, the VP of Marketing will create integrated go‑to‑market programs that generate qualified pipeline, strengthen Ozmo's position in the enterprise market, and support scalable growth across both enterprise and SMB customer segments. This is a builder role for a leader who is equally comfortable developing strategy, rolling up their sleeves to execute, and scaling a high‑performing marketing function.

• Serve as a key member of the Senior Leadership Team, contributing to company strategy by bringing customer insights, market intelligence, competitive analysis, and business performance data to inform executive decision‑making and growth priorities.
• Develop and execute Ozmo's integrated marketing strategy, aligning marketing investments with company growth objectives, revenue targets, and market expansion initiatives.
• Build and lead a high‑performing marketing organization through coaching, mentorship, and clear performance expectations while fostering innovation and accountability.
• Partner closely with Sales leadership to develop marketing strategies that accelerate strategic account engagement, improve pipeline quality, shorten sales cycles, and increase win rates.
• Lead Ozmo's Account‑Based Marketing (ABM) strategy, partnering closely with Sales to prioritize target accounts, align go‑to‑market initiatives, coach the team on account and buying group engagement strategies, and ensure programs drive measurable pipeline growth and revenue outcomes.
• Lead demand generation across enterprise and SMB segments, balancing scalable digital programs with highly targeted campaigns designed for complex enterprise buying cycles.
• Direct Ozmo's field marketing and event portfolio, establishing strategy, investment priorities, and success metrics for conferences, executive programs, customer events, partner engagements, and webinars to accelerate pipeline, customer engagement, and market presence.
• Provide strategic leadership for integrated marketing campaigns, ensuring digital marketing, content, product marketing, sales outreach, and events are aligned into cohesive go‑to‑market motions that support business objectives and deliver measurable results.
• Oversee product marketing, including positioning, messaging, competitive intelligence, product launches, pricing support, and sales enablement to ensure Ozmo's value proposition is consistently communicated throughout the buyer journey.
• Partner with Customer Success to develop customer marketing initiatives that improve adoption, customer advocacy, expansion opportunities, and long‑term retention.
• Continue refining Ozmo's market positioning, messaging, and segmentation as the business expands into new products, customer segments, and markets.
• Leverage market intelligence, customer insights, and competitive analysis to identify opportunities for differentiation and future growth.
• Build a data‑driven marketing organization by establishing clear performance metrics, attribution models, pipeline reporting, campaign analytics, and executive dashboards that connect marketing investments to revenue outcomes.
• Partner closely with Revenue Operations to improve lead management, attribution, forecasting, funnel…