Communications Specialist

About Indy Reads

Our vision is simple: 100% literacy for all.

Located in historic Fountain Square and serving central Indiana, Indy Reads builds the literacy, English language, and job readiness skills to empower adults and families to reach their full potential. We advance our mission through our virtual and in-person Community Classrooms and our community bookstore, which serves as a retail space, community space, and extension of educational programming. This highly regarded, well-established nonprofit organization has more than 40 years of experience in adult education and community-building through literacy.

Guided by the CEO’s bold vision and a deep commitment to advancing literacy for all amid rising demand, Indy Reads is poised for growth.

Our adult learners are at the heart of everything we do. Dedicated staff and volunteers work with native and non-native English speakers to strengthen their literacy and English language skills, earn their High School Equivalency diplomas, and acquire workforce certifications. With literacy and language education, our adult learners redefine their potential for success. They get new and better jobs, help their children with homework, and engage with society in new and deeper ways.

Indy Reads advances social equity through education.

The full-time Communications Specialist will raise awareness of and promote Indy Reads’ mission, programs, and impact through storytelling that engages prospective and current students, partners, and donors. A significant part of the position involves producing creative content, including social media, newsletters, emails, and event and community recaps, that can be leveraged across Indy Reads’ communication channels. The Specialist plays a key role in centering and uplifting stories from our students, volunteers, community bookstore, and the organization, as content that brings the organization's impact to life.

This full-time position reports to the Chief Advancement Officer (CAO) and requires weekday (M-F 9am-5pm) availability and some evening and weekend availability. Work will occur primarily on-site at Indy Reads’ location. Hybrid work options and flexibility may be available.

Indy Reads is seeking a person in this role who is detail-oriented, has a love of DEIA-centered communication and storytelling, maintains professionalism, and demonstrates a high level of passion for the mission.

The following is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Other duties may be assigned.

• Manage Indy Reads’ brand and profile across social media platforms through strategically crafted content and engagement, coordinating social media needs with other staff.
• Collaborate with other departments to define monthly content priorities and support social media requests from other teams, stakeholders, and media outlets.
• Track and report on performance analytics across all digital platforms, using insights to grow audience and engagement.
• Support media relations efforts as needed with relevant staff collaborators.

• With the support of the CAO, develop and distribute content for newsletters, emails, blog posts, features, and other organizational communications.
• Support organizational and departmental communications and collateral (copywriting, copyediting, signage, etc.).
• Manage the Constant Contact platform (i.e., consistently updating subscriber lists) and integrate with Salesforce.
• Collaborate with team members to source and create graphic assets for general and campaign use.

• Listen to stories that organically emerge from students and volunteers and collect stories from various external stakeholders to create mission-driven content.
• Gather photos, quotes, and video with appropriate permissions and sensitivity to student privacy.
• Translate stories into polished content for use across social media, newsletter, and website channels.
• Maintain an organized library of stories and media assets for organizational use.

• Attend…