Senior Manager of Communications

United Way of Central Indiana works to bring the resources of philanthropy, government, corporations, the social sector,and neighborhoods together to confront generational poverty head on and ensure a better future for our neighbors in need.

This is an ambitious time to join United Way as we embark on a five-year strategic plan to reduce the number of households experiencing poverty and financial instability.

To make a significant impact in our region, United Way is looking for dedicated, confident, and compassionate team members who live our shared values of inclusivity, courage, accountability, respect, and excellence.

We partner to design, support, and grow systems that accelerate financial stability and upward mobility for individuals and families living in or near poverty and striving for a brighter future. Our vision is that Central Indiana will be a community where children, individuals and families thrive; neighbors care for each other; and we are proud of all our residents’ quality of life.

The Senior Manager of Communications integrates interna and external communications into one consistent organizational voice. Working across every channel and audience, this role sets editorial standards, owns communications plans from planning through execution and measurement, and ensures team members and external audiences receive clear, timely information, in strong collaboration with the Senior Director of Communications and Marketing team and in support of divisional goals.

In a given week, this position may pitch a reporter, place an op-ed, write an all-team message, turn a program update into a short-form impact story, and refresh a page on the website. The role requires a communicator with range: someone who can shift audience, voice, and channel quickly without losing message consistency, and who owns the work end-to-end from planning through drafting, execution, and measurement.

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. This role spans multiple communications disciplines. The categories below describe areas of responsibility, not separate jobs; the Senior Manager is expected to move between them fluidly and prioritize based on organizational need.

• Lead the planning, development, and execution of internal communications that keep team members informed, aligned and connected to organizational priorities and culture.
• Draft and distribute internal updates and organizational announcements, ensuring messaging is clear, timely and aligned with strategic priorities.
• Partner with leadership and internal teams to translate complex initiatives, changes and priorities into clear, actionable communications for internal audiences.
• Manage and continuously improve internal communication channels (e.g., intranet, internal newsletters, email updates and collaboration platforms) to ensure accessibility, relevance and engagement.
• Develop channel strategies that optimize reach and effectiveness across diverse team member audiences.
• Maintain editorial standards (AP style) and governance across internal communications platforms to ensure consistency, brand alignment and message integrity across departments.

• Plan and support organization-wide communications for All-Team meetings and other internal leadership events in partnership with the Multimedia Specialist.
• Partner with the Senior Director of Communications to develop presentations and briefing materials that…