Marketing Operations Manager; AI & Automation

Marketing Operations Manager (AI & Automation)

Full-time (40hrs per week) / Remote (CET Time)

The Role

You will work with one of Europe’s fastest-growing consumer brands, helping scale its marketing organization through AI, automation, and operational excellence
.

As the company continues its transition into a true omnichannel business
, Marketing Operations has become a critical competitive advantage. In this role, you’ll embed across multiple marketing teams to identify operational bottlenecks and solve them through process design, AI, workflow automation, and scalable systems
.

This is not a Project Manager or Marketing Coordinator role
. You won’t simply recommend improvements, you’ll diagnose problems, build solutions, implement them, train teams, and measure their business impact.

Position: Marketing Operations Manager (AI & Automation) (Full-Time)

We’re looking for a hands-on Marketing Operations professional who combines marketing expertise, automation skills, AI tools, and process thinking to improve how marketing teams work.

You’ll partner with Growth Marketing, CRM, Creative, Influencer Marketing, and Brand teams , building the systems and workflows that allow them to execute faster, better, and with greater efficiency.

If you enjoy optimizing processes, building automations, and creating scalable operational systems that directly impact business performance, this role is for you.

Responsibilities

• Embed across Growth Marketing, CRM, Creative, Influencer Marketing, and Brand & Campaign Management to understand how each function operates.

• Identify where time, quality, or operational efficiency is being lost.

• Prioritize the highest-impact improvement opportunities and build scalable solutions.

2. Design Marketing Operating Systems:

• Own the marketing operating rhythm, including:

• Build repeatable operational processes that scale as the company grows.

• Own the marketing automation ecosystem
  .

• Evaluate existing tools and standardize the technology stack.

• Design and deploy automations using Claude Code, Trigger.dev , Hookdeck, and n8n
  .

• Automate workflows including:

• Build executive reporting used by marketing leadership.

• Partner closely with the Business Intelligence Lead to improve data infrastructure.

• Measure every initiative through tangible business outcomes, including:

• Own every improvement initiative from diagnosis to implementation
  .

• Document new workflows and train teams to successfully adopt them.

• Ensure every solution continues working after handoff.

• Share learnings with the central AI team to help standardize operational best practices.

Requirements

• Experience in Marketing Operations, CRM Operations, Growth Operations, Brand Operations
  , or similar operational marketing roles.

• Strong understanding of both marketing strategy and marketing execution
  .

• Hands-on experience building automations using n8n, Make, Zapier , or similar no-code/low-code automation platforms.

• Experience using Claude Code or other AI-powered development tools
  .

• Strong skills in process design, workflow optimization, and operational excellence
  .

• Ability to independently prioritize initiatives and execute projects end-to-end
  .

• Strong analytical mindset with the ability to connect operational improvements to measurable business outcomes.

• Excellent stakeholder management and cross-functional collaboration skills.

• Outstanding communication, organization, and problem-solving abilities.

Nice to Have

• Experience implementing AI-powere…