Director of Strategic Volunteer Engagement

Purpose

Our mission is to create and support one-to-one mentoring relationships that ignite the power and promise of youth. Our vision is that all youth achieve their full potential.

Big Brothers Big Sisters of Central Indiana serves more than 1,000 youth annually ages 8 – 25 in Hamilton, Johnson, and Marion Counties. We partner with parents/caregivers, volunteers, schools, and the donors in our community to defend, ignite, and empower the potential of every child we serve.

The Development & Engagement team forges powerful partnerships with corporations, individuals, and the broader community to recruit mentors, fuel 1:1 and programmatic mentoring, and drive sustainable fund development serving as a unified team that amplifies mission engagement.

Lead and strategically implement best practices in volunteer recruitment, relationship building, events, and drive results.

The Core Values of the Big Brothers Big Sisters network are Access, Belonging, & Opportunity. At Big Brothers Big Sisters of Central Indiana, we harness the power of our mission to connect people in relationships that celebrate and affirm who they are, foster a sense of belonging, and enable opportunities and experiences to empower their potential. All staff are expected to demonstrate commitment to the Core Values through their everyday work and learning.

To excel in this role, the Director of Volunteer Engagement will be strategic, collaborative, opportunity‑minded, optimistic, self‑motivated, adaptable, results‑driven, energized by a fast‑paced environment, effective at building relationships, motivated to make things happen, able to move multiple priorities forward together, and confident in leading a team. Additionally, excellent communication and interpersonal skills are a must.

• Lead with clear expectations, direction, and support to staff and volunteers engaged in volunteer engagement and related initiatives.

• Initiate, develop and present plans for volunteer engagement to effectively convert interest into action.

• Collaborate cross‑functionally with the Enrollment & Matching Team to align recruitment strategies with program needs and maintain strong volunteer yield rates.

• Collaborate cross‑functionally with Development to cultivate and steward relationships with volunteer engagement potential.

• Guide, engage, and support Board and volunteer committees, as assigned, ensuring clarity of purpose, accountability, and alignment with organizational goals.

• Oversee implementation and stewardship of key community and volunteer relationships, ensuring consistency, effectiveness, and mission alignment.

• Model and reinforce BBBSCI values, serving as a professional, mission‑driven ambassador in all internal and external interactions.

• Lead ongoing and new strategic volunteer recruitment efforts to generate the quantity and diversity of volunteer inquiries needed to meet program service goals.

• Develop and implement a comprehensive volunteer recruitment plan in collaboration with internal teams, incorporating campaigns, presentations, outreach events, marketing and data‑informed strategies.

• Oversee engagement pathways for volunteers who are not yet ready to serve as mentors, ensuring meaningful entry points and long‑term cultivation into mentoring roles.

• Monitor recruitment outcomes and adjust strategies to strengthen conversion, readiness, and retention across the volunteer pipeline.

• Develop, cultivate, and sustain strategic external partnerships that support volunteer recruitment goals and advance BBBSCI’s programming objectives.

• Direct community engagement efforts to ensure BBBSCI maintains a strong, visible, and authentic presence throughout the service area, fostering trust, relevance, and belonging.

• Ensure BBBSCI representation at targeted community events, coalitions, and strategic opportunities to build awareness, deepen relationships, and invite engagement with the mission.

• Maintain…