Volunteer Coordinator

About Random Acts of Flowers Indianapolis

Random Acts of Flowers Indianapolis improves the emotional health and well-being of individuals in healthcare facilities by delivering recycled flowers, encouragement, and personal moments of kindness. Every bouquet we deliver is powered by passionate volunteers — and that’s where you come in.

The Volunteer Coordinator is the heartbeat of our Indianapolis volunteer program. This role is responsible for building and sustaining a vibrant community of dedicated volunteers who make our mission possible — managing every aspect of volunteer engagement from recruitment through recognition, while creating a joyful, welcoming, and organized environment for volunteers at every level.

• Manage the full volunteer intake process, including application review, screening, and placement
• Develop and facilitate onboarding and training for new volunteers
• Recruit and schedule volunteer drivers
• Create and expand volunteer roles and identify new opportunities for meaningful engagement

• Maintain accurate service hour records and administer volunteer awards and milestones
• Develop and maintain the volunteer activity calendar
• Troubleshoot and resolve scheduling conflicts and last-minute cancellations, including covering open shifts as needed
• Supervise volunteer shifts Monday through Thursday

• Send monthly volunteer newsletters and weekly announcements
• Conduct regular check-ins with volunteers to ensure satisfaction, address concerns, and strengthen retention
• Plan and execute volunteer appreciation events, including the annual brunch

• Genuine enthusiasm for the RAFI mission and a joyful, people-first approach. Smiles really are contagious here
• Strong verbal and written communication skills
• Ability to work with diverse populations with patience, empathy, and care
• Solution-oriented mindset with strong conflict resolution and problem-solving skills
• Strong organizational and time management skills, with the ability to juggle multiple priorities
• Proficiency in Google Suite and comfort with current technology and apps
• Accurate data entry skills
• Valid driver’s license and reliable transportation
• Ability to stand for up to 6 hours per day and lift up to 40 lbs
• Availability Monday through Thursday

• Previous experience working with volunteers
• Experience with Bloomerang Volunteer

$21–$24 per hour, based on experience

At Random Acts of Flowers Indianapolis, we believe everyone deserves to feel seen, celebrated, and welcomed, including the people who make our mission possible. We are committed to fostering a diverse, equitable and inclusive workplace and strongly encourage candidates from underrepresented communities to apply. Random Acts of Flowers is an equal opportunity employer.