Volunteer Engagement Manager

Job Details

Level: Entry

Job Location:

Administrative Office
- Indianapolis, IN 46204

Salary Range: $20.00 Hourly

Job Category:
Nonprofit
- Social Services

Position Description

Wheeler Mission Ministries is a privately funded 501(c)3 non-profit, evangelical Christian ministry whose designated purpose is religious. We are a Christ-centered ministry which is dedicated to sharing the Gospel and helping those experiencing homelessness and those in need. Wheeler Mission Ministries considers every position one of ministry and a vital and valued part of our team. Therefore, it is essential that all employees of Wheeler Mission Ministries have a personal relationship with Jesus Christ and subscribe to our Mission, Vision, Statement of Faith, Core Values, and Qualifications for Employment upon hire and continuously while employed.

Employees are encouraged and expected to share the Gospel as opportunities arise.

Exempt/Non-Exempt:
Non-Exempt

Reports to:

Director of Volunteer Services

Full or Part-time:
Full-time

Team:
Volunteer Services

The Volunteer Engagement Manager oversees volunteer involvement at their designated Wheeler Mission location by recruiting, scheduling, selecting, screening, building relationships, and communicating with volunteers, staff, and donors. This position collaborates with staff about volunteer needs, volunteer opportunities, and assists in volunteer development in order to ensure volunteers are properly equipped and integrated by their Volunteer Supervisor into positions.

• Recruits, selects, and schedules individual and group volunteers for designated Wheeler Mission location.
• Manages volunteer programs, including recruitment, selection, equipping, development, and leadership.
• Oversees volunteer-driven Medical, Dental, & Legal Clinics.
• Collaborates with Volunteer Ministry Team members to ensure proper communication and placement of volunteers.
• Builds relationships with regular volunteers, aiming for retention and commitment to Wheeler Mission.
• Greets and orients volunteers, especially at their first service date.

• Collaborates with Wheeler Mission staff, Directors, Volunteer Supervisors, and Volunteer Engagement Managers at other Indianapolis locations to support volunteer development, placement, communication, and location needs.
• Maintains open communication with location Volunteer Supervisors to determine needs, create position descriptions, integrate volunteers, and resolve/prevent issues.
• Liaison for volunteer ministry and programming updates to the Director of Volunteers and Volunteer Ministry Team.
• Represents Wheeler Mission to prospective community groups through speaking engagements, volunteer fairs, tours, and interviews.
• Works on transitioning periodic volunteers into regular volunteers and financial donors.
• Attends Marketing and Communication meetings and trainings as well as other necessary staff meetings & trainings for the designated Wheeler Mission location.
• Assists in organizing Volunteer Appreciation and leads volunteers in other ministry special events.

This position has no direct staff supervisory responsibilities but will oversee all volunteer activities at each location – including volunteers serving with other departments. This may include regularly connecting with site Volunteer Supervisors to ensure volunteers are being utilized, equipped, led, and developed.

• Adaptability
• Relationship Building
• Timeliness
• Community Engagement
• Collaboration
• Communicates Effectively
• Emotional Intelligence
• Listening
• Conflict Resolution
• Compassion
• Detail Oriented
• Dependability