Program Manager Job Indianapolis Indiana USA,Non-Profit & Social Impact

Job Details

Level: Experienced,

Job Location:

Shelter for Men
- Indianapolis, IN 46204, Position Type:
Full-time (Salary), Salary Range: $45,000.00 Salary, Job Category:
Nonprofit
- Social Services, Position Description

Wheeler Mission Ministries is a privately funded 501(c)3 non-profit, evangelical Christian ministry whose designated purpose is religious. We are a Christ-centered ministry which is dedicated to sharing the Gospel and helping those experiencing homelessness and those in need. Wheeler Mission Ministries considers every position one of ministry and a vital and valued part of our team. Therefore, it is essential that all employees of Wheeler Mission Ministries have a personal relationship with Jesus Christ and subscribe to our Mission, Vision, Statement of Faith, Core Values, and Qualifications for Employment upon hire and continuously while employed.

Employees are encouraged and expected to share the Gospel as opportunities arise.

Job Title:

Program Manager

Exempt/Non-Exempt:
Exempt

Reports to:

Director of Shelter for Men

Full or Part-time:
Full-time

Team:
Shelter for Men

Position Summary

The Program Manager position supports the objectives of Wheeler Mission and is responsible for the facilitation, oversight, and development of Wheeler Mission Programs in collaboration with the Family and Extended Services Director.

Qualifications:

Key Duties and Responsibilities

Brief description of duties in order of priority

Key Area:
Program Oversight

Assist guests achieve and sustain a thriving level of functioning across the sufficiency matrix domains.
Provides direct supervision to program staff, meeting time management approval deadlines, and conducts performance reviews.
Facilitate, oversee, and develop programs.
Facilitate staff meeting as necessary.
Assist staff with monitoring/serving guests.
Build and maintain community relationships.

Key Area:
Coordination and Collaboration of Services

Implement and maintain Program Manuals to guide program activities.
Collaborate with Director and staff to identify concerns and problems and present possible solutions.
Update the Resident Tracker documentation database to ensure accurate and timely information.
Equip staff for programmatic excellence within their position parameters.
Ensure consistent implementation of approved program policies and functions.

Key Area:
Communication and Reporting

Interact professionally with staff, guests, and the public.
Complete daily and monthly reports, demonstrating the ability to communicate clearly and effectively, both verbally and in writing.
Promote a safe and welcoming environment using grace-based, trauma-informed, and strengths-focused techniques.
Compile and send various reports and effectively be able to communicate the reports to others.

REPORTING RELATIONSHIPS:

This position supervises Wheeler Mission staff and supportive care residents.

Competencies Required

Unique for this job

Adaptability
Organizational Agility
Relationship Building
Guest/Customer Focus
Collaboration
Program Management
Emotional Intelligence
Listening
Develops Staff
Compassion
Detail Oriented
Directs Staff
Timeliness
Conflict Resolution
Problem Solving
Communicates Effectively
Dependability
Community Engagement

MINIMUM QUALIFICATIONS:

Education/

Experience:

Bachelor’s degree or a minimum of 4 years of successful experience in Case Management or Biblical Counseling (6 or more years preferred)
Exceptional communication skills and knowledge of general life skills to assist guests in achieving long-term goals and building relationships with outside organizations.

Technical/Software Knowledge:

Proficiency in Microsoft Office Suite
Ability to learn new software: HRIS software (Paycom) and Mission Tracker

Mission Alignment:

Belief in the inerrancy of the Holy Bible
Adherence to WM Employee Policies
Alignment with WM Core Values:
Christ-Centered Purpose
Faithful Stewardship
Excellence
Grace and Truth

Physical Requirements:

Walking short distances with the ability to ascend and descend stairs.
Physical dexterity sufficient to type and operate standard office equipment.
Physical ability to perform normal office functions with the endurance to remain standing for long periods of time.
Strength to lift office supplies and equipment up to 30 pounds.

Other Requirements for Employment

This is a full-time 40-hour per week position. Must be flexible, with potential for working evenings and/or weekends.

Must possess a valid state issued driver’s license and have a driving record without major moving violations, including…