Clinical Support; CMA​/RMA​/LPN

Description

Full-Time

5 days a week

40 hours a week

Monday - Friday 9am-530pm

This is a dynamic position that will allow the CMA/RMA/LPN to provide patient care at the top of their training to perform intake for patients, determine health needs, administer diagnostic tests and patient treatments, obtain patient specimens, take orders and follow protocols, as well as utilize many personal and professional skills.

The CMA/RMA/LPN may work in any area as assigned. However, this position can have a variety of assignments from our outpatient offices, RMH Healthcare Associates (including the Mobile Clinic), RMH Pediatrics, RMH Walk-In Care, RMH Milroy Primary Care, RMH Call Center, RMH Specialists, RMH Health Partners, RMH Health Care Solutions.

This could include facilitating the patient registration flow, including such activities as patient identification; gathering demographic information; securing accurate financial information; obtaining required signatures and documents; and entering registration data into hospital information computer system. The Clinical Flex could also be responsible for managing phone calls. Schedules patient appointments and directs patients appropriately to the correct departments. Having a variety of assignments will allow the CMA/RMA/LPN to have additional opportunity to learn and grow within our TEAM!

The CMA/RMA/LPN at Rush Memorial Hospital works in partnership with the physician or NP/PA to facilitate the care of patient needs for their preventive, illness and routine care. The CMA/RMA/LPN assists in the quality processes of the clinics to be in constant improving of patient/clinical care. The CMA/RMA/LPN is responsible for providing direct and indirect patient care to patients in an ambulatory office setting.

This position also integrates clerical office-based functions and clinical functions on an as needed basis.

• Demonstrates ability to give and follow instructions accurately
• Demonstrates effective interpersonal skills necessary to interact with patients and various levels of health care personnel
• Time management and multiple task assignment management skills required
• Demonstrates ability to read, write, use medical terminology and perform simple calculations

• Basic fundamental CMA/RMA practices
• Education-
• High school diploma or equivalent required
• MA, LPN, or RN

• Minimum of two years of previous clinical experience preferred
• CMA/RMA/LPN is preferred

• Extensive exposure to confidential information or matters and the ability to maintain privacy
• Working within scope of position to the highest ability
• Frequent contact with various persons or groups within and outside of the physician office and hospital including employees, department managers, physicians, patients, volunteers,visitors and outside agency personnel
• Hold self-accountable to the patients providers, leadership and team members for patient and organizational needs

• Must be able to prioritize patient care needs
• Utilize critical thinking to solve problems and develop solutions
• Must be able to reason and use logical problem-solving skills
• Use independent judgment and initiative in handling situations out of the ordinary
• Ability to adjust to frequent changes and enhancements in order to provide the best in internal and external customer service/patient care

The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regular requirement to walk, stand, bend, sit, use hands to handle or feel, reach with hands or arms, talk, and hear
• Frequent requirement to stoop, crouch and kneel
• Regular requirement to lift and/or move 5-20 pounds
• Frequent requirement to lift and/or move 20-35 pounds; occasional requirement to lift and/or move 35-100 pounds; infrequent requirement to lift and/or move > 100 pounds
• Specific vision requirements include close vision, distance vision, color vision, peripheral vision,…