Maintenance Supervisor

The purpose of this job description is to communicate the responsibilities and duties associated with the position of MAINTENANCE SUPERVISOR. While the following information should be considered a comprehensive description of this position, it should also be noted that some responsibilities and duties might not be specifically addressed.

Every team member is expected to perform any reasonable task or request that is consistent with fulfilling company objectives. It is imperative that you review closely these duties, skills, and physical requirements and that you understand that by signing the Job Description Acknowledgement, you are verifying that you can perform all the duties, have the skills and possess the physical abilities necessary to perform the job as described.

JOB SUMMARY

The MAINTENANCE SUPERVISOR is responsible for maintaining the physical integrity of the community at ALL times. This involves ensuring a safe and secure living environment for residents, staff, and visitors. It is the MAINTENANCE SUPERVISOR’S duty to anticipate, identify, and correct any and all problems involving the property and to work with the Property Director to implement procedures that will prevent such problems.

An effective program of maintenance is essential in order to:

• Cultivate resident satisfaction.
• Protect the investment of the apartment property owner.

WAGE/HOUR STATUS

Exempt (ineligible for overtime)

DUTIES AND RESPONSIBILITIES

Conducts all business in accordance with the company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other state and federal laws.

Resident Service

• Performs maintenance tasks. Oversees and inspects all work.
• Institutes and manages system for handling resident service requests. Completes work orders within a 24-hour time frame whenever possible.
• Ensures that maintenance is available for emergency purposes, 24 hours a day, seven days a week.

Preventative Maintenance/Safety

• Maintains and communicates HAZCOM standards. Maintains knowledge of pertinent laws and EPA and OSHA regulations governing property storage and management of hazardous materials, including solvents, flammables, and refrigerants.
• Must be aware of the condition of physical property throughout the community and immediately correct unsafe conditions: i.e. broken gates leading to the pool, broken steps, broken/burned out exterior lights, etc.
• Maintains accurate records regarding preventative maintenance, service requests, expenditures, apartment make-ready status, work in progress, etc.
• Schedules and performs minor and routine maintenance on all appropriate equipment on a regular basis. Inspects and maintains all tools in excellent condition.
• Instills a “safety first” attitude with maintenance technicians and the entire staff.
• Instructs staff on proper use and guidelines for wearing safety items.

General

• Diagnoses and performs maintenance or repair involving the following daily.
  • Electrical and plumbing, including water lines
  • A/C and heating systems
  • Appliances
  • Water irrigation systems
  • Stairs, gates, fences, patios, railings.
  • Tile, carpet, flooring
  • Interior/exterior lights
  • Fireplaces, ceiling fans
  • Doors, cabinets, windows, sliding glass doors
  • Door and mailbox locks
  • All types of leaks
  • Walls
  • Pool area, tile, pool furniture
• Ensures that all make-ready repairs and services are completed correctly and on schedule.
• Reports all repairs and requisitions to the manager prior to the expenditure of any funds.
• Changes lock and make keys.
• Removes and transfers heavy appliances and equipment from storage area to apartment. Assists in moving abandoned furniture, appliances, etc.
• Maintains the inventory of spare parts and maintenance materials to handle most common repairs.
• Identifies all utility meter cut-offs, apartment and fixture cut-offs, sewer cleanouts, and prepares maps indicating the same if necessary.
• Performs work area clean up and safety-related duties
• Ensure that storage areas remain locked when not in use.
• Assists in keeping grounds neat and free of litter. Rakes, sweeps, shovels as circumstances warrant.
• Performs any additional duties assigned by the Property Director.

QUALIFICATIONS

• The position…