Lab Process Technician

Job Summary

We are seeking Lab Process Technician to join IQVIA Laboratories at Indianapolis, IN. We hire passionate innovators who drive healthcare forward through thoughtful and inclusive collaboration. If you want to discover a career with greater purpose, join us as we transform and accelerate research and development.

Conduct sample and reference compound custodial programs while ensuring compliance with facility Standard Practices and applicable regulatory standards. Support time‑critical assays through sample processing, LIMS set‑up, equipment maintenance, laboratory cleanliness, and client communication.

• Perform sample and reference compound custodianship tasks using the Laboratory Information System
• Represent IQVIA through frequent routine client contact to support process continuity
• Process time‑sensitive requests for sample and reference compounds
• Provide homogenization, plating, dilution, and solubilization support for scientific teams
• Create LIMS study designs and resolve upload discrepancies through client interface
• Maintain, clean, and check calibration of laboratory instrumentation and equipment
• Investigate equipment malfunctions and coordinate repairs as needed
• Maintain laboratory cleanliness, safety, supply allocation, and compliant equipment records

• Associate’s degree required in any Life Science
• Basic knowledge of Good Laboratory Practices and applicable regulatory agency standards
• Experience with Laboratory Information System design, set‑up, and sample tracking processes
• Experience maintaining laboratory equipment such as pipettes, centrifuges, balances, freezers, Turbo Vaps, Speed Vacs, and water purifiers
• Basic chemistry knowledge and how it relates to safety in the workplace
• Other equivalent combination of education, training, and experience may be accepted in lieu of degree

• Ability to maintain accurate records and compliant sample and reference compound custody
• Ability to maintain clean, safe, and efficient laboratory operations
• Ability to provide effective client communication and support process continuity
• Ability to establish and maintain effective working relationships with coworkers, managers, and clients
• Ability to troubleshoot and perform minor repairs to daily-use laboratory equipment
• Ability to support after‑hour deliveries, alarms, and other job‑critical emergencies

We put our employees at the center of everything we do and are committed to providing them, and their families, with benefits that meet their diverse and changing needs. We invest in integrated benefits programs and resources to take care of our employees’ physical, mental and emotional, financial and social well‑being so they can thrive at home and at work, at any stage of their well‑being journey.

To learn more about our benefits, visit IQVIA benefits.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. We create a journey to improve patient outcomes and population health worldwide. Thank you for your interest in growing your career with us.

The potential base pay range for this role, when annualized, is $35,900.00 – $74,800.00. The actual base pay offered may vary based on a number of factors including job‑related qualifications, location, and/or schedule. Incentive plans, bonuses, and/or other forms of compensation may be offered.

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law.

We appreciate your honesty and professionalism.