Process Quality Supervisor-Ceramic

Indianapolis, United States | Posted on 02/18/2026

Unlock New Career Opportunities with SA Technologies Inc.

We’re Hiring:
In-Process Quality Supervisor-Ceramic Engineering Consultant

At SA Technologies Inc., we believe in turning career aspirations into reality. As a CMMI Level 5 and Great Place to Work® Certified global IT consulting and services company—and recognized as one of the Best Places for Women—we are committed to building an inclusive, supportive, and high-performance workplace.

The In-Process Quality Supervisor is responsible for overseeing Quality Control and Assurance across formulated lab, mechanical, shipping, and manufacturing environments. This role ensures inspections, testing, audits, and quality system implementation are applied consistently to meet production and customer requirements. A critical focus is on stabilizing processes, establishing fundamentals, and building a strong laboratory function that supports product quality and continuous improvement.

• Manage and develop the performance of in-process quality staff in the lab and mechanical departments.
• Set department objectives, oversee scheduling, and conduct employee performance reviews.
• Hands‑on supervisor who enjoys training, developing, and mentoring reports on the fundamentals of quality and ceramics.

• Quality Lab & Process Stabilization:
  Establish and maintain a fully functional quality lab, develop/validate test methods, calibrate equipment, and train staff. Define baseline process parameters, standardize data collection, and implement training to ensure process stability across shifts.
• Inspections & Specifications:
  Ensure Critical‑to‑Quality (CTQ) specifications are applied using proper test methods and equipment during in‑process inspections.
• Discrepancy Resolution:
  Take ownership of in‑process issues identified by Supplier Quality, lead investigations and corrective actions, and partner with production for sustainable fixes.
• Quality System Implementation:
  Drive rollout of Amaco and Brent Quality System, create and implement standardized test protocols (TWI), create training matrices, ensure consistency and adherence to test procedures while making data‑driven recommendations.
• Continuous Improvement & Audits:
  Perform audits, lead Kaizen/A3 activities, and report findings during Gemba walks and virtual reviews.
• Team & Operational Leadership:
  Resolve employee issues, oversee scrap/inventory accuracy, conduct safety audits, and facilitate cross‑department communication on production and quality goals.

• Reduction in in‑process defects, scrap, and related customer complaints.
• Effective application of CTQ specifications and timely resolution of discrepancies.
• Measurable improvement in process stability and consistency across shifts.

• Strong knowledge of test methods and equipment in lab and production environments.
• Experience applying ISO 9001 systems, SPC, and problem‑solving tools (DMAIC, A3, 5
  
  Why).
• Proven ability to strictly uphold quality standards while making data‑driven decisions that protect customer trust and support profitable operations.
• Ability to stabilize processes and standardize practices across teams.
• Leadership skills with a collaborative, hands‑on approach.
• Excellent communication and documentation ability.

• Bachelor’s in Ceramics, Engineering, Material Science, Industrial Technology, or equivalent (Associate’s degree plus significant experience considered).
• 5–7+ years of supervisory experience in quality roles, preferably in a lab.
• Experience in creating and developing a Quality System.
• Significant experience in creating, developing, and documenting quality standards.
• Experience in converting attribute standards into numeric standards.
• Knowledge of ceramic chemistry, materials testing, and mechanical processes.
• Experience setting up and stabilizing a quality lab.
• Familiarity with Lean and Six Sigma (Green Belt preferred), SPC, and Minitab.
• ERP/QMS knowledge (NAV, Business Central or SAP).

• Empowering Work Environment: A Great Place to Work, especially celebrated as one of the Best Places for Women.
• Excellence and Quality: A CMMI Level 5 Company, ensuring operational and service excellence.
• Globally Acclaimed: A Microsoft Gold Partner and Google Partner, with over 20 years of global IT consulting and Development solutions delivery.

Have queries? We’re here to assist you! Chat live with our recruiter or connect with the job owner directly:
Email: suraj.dinda

Embark on a rewarding journey together with us! At SA Technologies Inc., your journey begins with a friendly technical assessment, providing a stage to highlight your unique skills.