Quality Manager

Position Summary

To perform this job successfully, an individual must effectively execute each essential duty.

• Plan, coordinate, and direct the quality control program to ensure continuous production of products consistent with established standards.
• Develop and analyze statistical data and product specifications to determine current standards and establish proposed quality and reliability expectations for finished products.
• Use data from various reports to analyze quality problems and create corrective action plans that improve product quality.
• Continuously monitor the top ten quality problems and coordinate corrective action plans to eliminate them.
• Monitor the quality of incoming raw materials.
• Act as plant sanitarian, ensuring product safety.
• Perform audits of the manufacturing facility and product safety system to ensure compliance with sanitation guidelines, SQF, and Good Manufacturing Practices.
• Develop and audit systems for production and waste reporting; analyze plant waste monthly.
• Apply statistical methods for analysis and provide plans for cost reduction and productivity improvement.
• Work directly with customers on quality issues, answer complaints, and develop corrective action plans to prevent recurrence.
• Formulate and maintain quality control objectives and coordinate them with production procedures and other plant supervisors and managers to maximize product reliability and minimize cost.
• Collaborate with the Amcor Technical Center to assure quality and schedule quality improvements.
• Direct employees engaged in inspection and testing to ensure continuous control over materials, facilities, and products.
• Investigate and adjust customer complaints; suggest changes to prevent similar complaints.
• Enter data, read, and interpret spreadsheets.
• Maintain safety and housekeeping for the department.
• Manage the plant-wide quality assurance program and documentation control of overall quality.
• Implement a continuous improvement program for the quality system to upgrade product and process quality, including the SPC program.
• Manage raw material vendor quality assurance, liaise with vendors for resolution of quality issues, issue DMRS, and follow up to ensure credits for reject materials.
• Inspect and test incoming raw material for conformance to specifications.
• Administer government contract requirements for all products produced for the government.
• Certify all gauges and maintain the certification program.
• Oversee adherence to government contract requirements for all products.
• Act as contact person for all government inspections.
• Facilitate the quality circle and task force program at the plant level.
• Act as counselor on methods for problem solving.
• Dispose of all materials held for Q.A. inspection; review with Plant Manager to scrap defective material and prevent shipment.
• Act as contact person for all regulatory inspections relating to safety.
• Manage the plant-wide Hazard Analysis Critical Control Point (HACCP) program and its functions plant-wide.
• Ensure shipment of Sample Quality Products to Customer as requested.
• Manage the Quality System and checks in the plant Poly Press area, including print quality, product safety, and product control.
• Control the print retain system for the press area.
• Maintain plant-wide material specifications and update as required.

• Hire, train, develop, and supervise QA analysts/technicians to ensure uniform application of quality standards and completion of documentation.
• Manage 10 subordinate employees engaged in inspection of the product during all phases of production, including the SQF Representative.
• Oversee the overall direction, coordination, and evaluation of all quality control and related issues.
• If the Quality Manager is out of the facility, the Plant Manager will assume the responsibilities.

• Fifth-year college or university program certificate; or two or more years related experience and/or training; or an equivalent combination of education and experience.
• Regularly stand for long periods; use hands to finger, handle, or feel objects, tools, or controls; reach with…