Warehouse Quality Representative - Life Science Div 1st

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Whitestown, IN, US

1 Attachments

** This is a 2nd shift role from 4pm - 12:30AM [Sun
- Thur]**

Summary

The Quality Representative contributes to meeting Langham Logistics goals of exceptional Client service, quality,process improvement,andprofitabilitybyperformingthefollowingtasks:

• Ensuring accurate shipping and receiving by performing QC checks on all incoming and outgoing materials;
• Gathering all applicable information to determine if a shipment has a discrepancy
• Ensuring accurate inventory management by ensuring materials are dropped into deviation accurately
• Collaborate among departments on discrepancies or questions for deviating material
• Assisting the Quality Managerwithprojects ;
• Ensuring proper Client communication as it relates to Quality issues according to the SOPs and/or the Client Quality Agreement.
• Performing accurate inventory counts, identifying and tracking errors, and communicating with external and internal stakeholders to support case management.

Key Outcomes Expected

The Quality Representativeisexpectedto:

• Workaccordingto Langham Logistics  company values,policiesandprocedures;
• Meetestablishedqualityandproductivitymetrics;
• Keepwork areasneat andclean;
• Acceptorrejectmaterialbasedonquality/regulatorystandardsand
  
  Client requirements;
• Physicallycheckallincomingandoutgoingmaterialsfordamageandotherdiscrepancies;
• Identifyandreportdiscrepanciesbetweenpaperwork/ordersandphysicalproductdelivered;
• InitiateandoverseequalityrecordsinQT9;
• Collaborate with cross-functional teams to ensure product accurately segregated and marked in deviation area;
• Ensuring proper documentation for client communication as it relates to discrepancies and damages
• Provide courteous, professional service to both internal and external stakeholders;
• Present a positive image of Langham Logistics.

Critical Skills, Knowledge and Behaviors

• Communication – ability to effectively communicate to internal and external teams both verbally and written in an appropriate manner.
• Analytical Skills – ability to thoughtfully analyze a wide variety of information and data to make key decisions regarding potential risks associated with product quality.
• Teamwork - ability to establish professional relationships and rapport with internal and external peers and management.
• Proactiveness – ability to anticipate potential problems and risks related to product, operations, and investigate solutions.
• Organization – ability to manage multiple quality records with various due dates to ensure timely completion and maintain records in a readily retrievable format
• High detail orientation and accuracy.

Education and Experience

• High school diploma or GED required.
• 1-2 years’ experience in Quality Control or related field within a GMP facility
• Forklift experience a PLUS

Work Environment and Physical Demands

Work is performed in a warehouse/office/external environment with multiple zones of varying temperature: frozen, refrigerated, controlled room temperature, and environmental. Physical movements including bending, stooping, and lifting up to 50 pounds as part of daily work routine. Will be working on concrete in a warehouse environment (subject to heat and cold).

Quality _5.2024.docx