Quality Assurance - External Manufacturing Compliance - Documentation Management

At Lilly, the work is demanding because patients are waiting. We unite caring with discovery to help make life better for people around the world, knowing that every decision, every detail, and every day matters. Headquartered in Indianapolis, Indiana, our over 50,000 employees around the globe take on complex challenges to discover and deliver life-changing medicines, strengthen how health is understood and managed, and support the communities we serve.

This is hard, urgent, selfless work—but it’s work worth doing. If you’re driven by purpose and ready to bring your best to work that truly matters for patients, we invite you to join us.

• Serve as the primary point of contact for documentation management across Drug Product External Manufacturing (DPEM), Dry External Manufacturing (DryEM), and APIEM, ensuring seamless coordination and compliance.
• Serve as the primary liaison between the Learning & Development (L&D) central team and EM, ensuring effective communication, collaboration, and alignment of documentation and training initiatives.
• Represent the organization in global Quality Docs forums, leading the implementation of key initiatives and fostering cross-functional collaboration.
• Champion a culture of continuous improvement and automation within EM documentation practices, proactively identifying and driving process enhancements.
• Act as the Business Area Representative for EM’s Veeva Quality Documents control groups.
• Provides oversight and maintains document management and data integrity related SOPs and guidance documents.
• Design and deliver training sessions on document management systems, empowering team members to maintain up-to-date expertise and operational excellence.
• Ensure that the EM document management system is maintained efficiently and aligned with GMP expectations.
• Ensure system audit trail reviews are completed for electronic document management systems (EDMS)
• Support overdue document monitoring for EDMS.
• Escalate quality or compliance issues through line management, if necessary.
• Provide support in the preparation (audit readiness) and execution (audit logistics) of internal audits.
• Support outsourcing activities from a documentation and training set up activities.
• Participate in the creation and revision of standard operating procedures if necessary.
• Manage and coordinate GMP Library activities being the SME contact.

• Bachelor's Degree in a science related field such as Engineering, Pharmacy, Chemistry, Biological Sciences or related Life Sciences.
• 2+ years of hands-on experience in a GMP-regulated pharmaceutical environment, with direct involvement in document control, quality systems, or a related compliance function.
• Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization or visas for this role, including but not limited to F-1 CPT, F-1 OPT, F-1 STEM OPT, J-1, H-1B, TN, O-1, E-3, H-1B1, or L-1.

• Proficiency of computer system applications.
• Previous experience in the pharmaceutical industry.
• Teamwork and interpersonal skills exhibited across functional areas: technical, leadership, administrative.
• Ability to work independently.
• Experience in Lilly electronic quality systems preferred (Trackwise, QDocs, Service Now, Success Factors).
• Strong written, verbal, and interpersonal communication skills.
• Ability to seamlessly balance multiple projects and tasks.
• Strong attention to detail.
• Improvement mindset.

• Shift is days, but off-hours may be necessary to support operations.

Some travel is possible (

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce,…