Quality Engineering Lead - INDY

Indianapolis
Indianapolis Facility | INDY
Indianapolis, IN 46231, USA

JOB TITLE:
Quality Engineering Lead - INDY

Location:
Onsite, Indianapolis, IN - USA

Why you should come work with the Romet Team:

• We offer competitive market salaries
• Bonus Plan
• US benefit plan with 80% company paid cost-share on medical and dental
• US benefit plan with 100% company paid cost-share on Life insurance, AD&D insurance, Short-Term Disability and Long-Term Disability
• 401K matching program
• Training opportunities
• Social events, a great team and more!

ROMET Limited was founded in 1972. Today, Romet is an international market leader that provides end-to-end measurement solutions to natural gas utilities across the globe by providing best-in-class technologies to meet our customers' needs now and 20 years from now. Our technological platforms are designed to seamlessly provide customer-centric measurement solutions. Our mission is centered on customer satisfaction through responsive deliveries, technical support and customer service that is matched with rugged and reliable products, manufactured with uncompromising quality, accuracy and safety requirements.

We will continue developing innovative technologies within the natural gas industry, promoting efficient, sustainable and cost-effective energy solutions.

Romet is a collaborative organization where talent is combined with experience to drive our business toward success. This is made possible by the work ethic, creativity and passion of our team members and their continued commitment to delivering customer satisfaction. Our team is truly diverse with different areas of expertise and backgrounds, all guided by a team of experienced and innovative leaders.

Romet has been recognized as a Platinum winner for Best Managed Companies in Canada for ten consecutive years.

We are currently looking for a Quality Engineering Lead - INDY to join our busy and growing business. The successful candidate will be engaged in elevating the area and the company to the next level. The incumbent will be forward looking and thrive in a culture of continuous improvement.

For the right person this is an exciting opportunity to be developed and invested in becoming an integral member of the Quality Systems team. If you are excited at the prospect of joining a high growth, technically relevant organization this may be the opportunity you.

GENERAL ACCOUNTABILITY:

Reporting directly to the Quality Systems Manager, the Quality Engineering Lead - INDY oversees quality metrics analysis, process excellence, customer satisfaction improvement, QMS compliance with ISO 9001, gas industry regulatory, product safety (including hazardous area). This role may also provide training and documentation required for quality awareness promotion within the organization and customers, as well as analysis of efficiency with recommendations on processes improvement, and detailed part/finished-goods quality inspections.

Key Job Responsibilities and Accountabilities:

• Promote process excellence by evaluating the compliance degree and gap identification
• Work with process owners to map, analyze, and improve the processes
• Advocate the culture of process thinking, arrange essential training/workshops with employees, and oversee the implementation of the new processes and drive the process excellency with measurables
• Accountable for improving customer satisfaction by working closely with quality, operations, sales, and customer solutions teams to resolve all customer quality concerns with effective communication to customers (both internal and external)
• Review and monitor customer survey index with initiatives proposed to top management
• Lead as Subject Matter Expert and responsible for Romet Quality Management System (QMS) compliance with ISO 9001, gas industry regulatory requirement, product safety (including hazardous)
• Build the business strategy into the quality manual with related operations procedures/work instructions
• Responsible for Romet quality metrics data collection and analysis by providing regular analysis reports to the responsible stakeholders
• Organize regular Romet business performance review sessions to review KPIs with top management and document quality records properly
• Lead in both internal and external audits actively with reference to pre-defined audit schedules, regularly publish the audit results/findings to various levels, close open issues in a timely manner
• Work closely with Romet order management, sales, and manufacturing engineers to…