Lead Service Associate | South Dining Hall

Lead Service Associate | South Dining Hall Job Details

• Notre Dame, IN, United States
• Full-time

The University of Notre Dame is more than a workplace; it is a vibrant, mission-driven community where every employee is valued and supported. Rooted in a tradition of excellence and inspired by our Catholic character, Notre Dame is committed to fostering an environment of care that nurtures the whole person—mind, body, and spirit. Here, you will find a deep sense of belonging, a culture that prioritizes well-being, and the opportunity to grow your career while being a force for good in the world.

Whether contributing to world-class research, shaping the student experience, or supporting the University’s mission in other ways, you will be part of a dedicated team working to make a meaningful impact on campus and beyond. At Notre Dame, your work matters, and so do you!

The University of Notre Dame Operations, Events, and Safety (UOES) division is currently hiring for a full-time Lead Service Associate in South Dining Hall in our Campus Dining department. The UOES division oversees the University’s event management, hospitality, and customer service functions, while also supporting student life, academic initiatives, research activities, and annual milestone celebrations.

• Prepare the dining room for service, turning on hot and cold food serving lines, putting up product labels, marking warmers, getting proper service utensils and garnishes foods.
• Take temperatures of items to insure that hot foods are hot and cold foods are cold, while following HACCP guidelines.
• Set up, maintain and clean breakfast bars, deli bars, dessert bars, salad bars, condiment bars, hot food bars, bread tables, ice machines, beverage dispensers (including changing product) and make beverages as necessary.
• Set up dining tables.
• Lead service associates assigning specific tasks to service associates and training service associates on the tasks necessary for their position.
• Check performance and ensure customer satisfaction through quality service.
• Ensure sanitation and safety requirements are met.
• Recommend service enhancements based on customer and employee requests.
• Set up and clean up small functions, and assist with supervision of large functions.
• When assigned, assist with inventory, control the linen room and sort laundry, gather catering supplies, set up special events, put away stock and clean offices.
• Assist with cleaning all dishes including those returning to the building from Catered events.
• Assist with set up and cleaning of the dishroom to include the dish machine, dishline and floors.
• Gather all supplies needed to operate the dish machine and materials needed on the dishline to include trays, empty glass and cup racks and dish dollies, sort knives, forks and spoons into separate containers and stock silverware containers on the serving lines.
• Make sure that all flatware bins and napkin dispensers are full and maintained throughout the meals and trays, china and glasses are provided as they are needed.
• Clean the tray return systems after each meal.
• Take out the trash and clean the floor.
• Responsible for cleaning public and employee restrooms, outside of the building, grease traps, hot boxes, smokers, dumpsters, snow removal and all food carts.
• Power spray basement floors, docks and landings as needed.
• Assist in loading and unloading trucks and breaking down carts.

• Capable of managing time effectively with minimal supervision
• Positive, respectful, and committed to the schedule you create
• Excellent communication and listening skills
• Ability to maintain a standing position for extended periods of time (up to 6 hours at a time).
• Ability to move around the café to…