Field Office Support

Duration: 0 to 2 months, Temp to Hire
Shift Time: Shift hours may vary depending on location: 7am – 4pm, 8am – 5pm, 9am – 6pm

• Dress Code:
  Business Casual at most sites. A few have polo as part of the requirements.
• Driving: YES, commute to Indianapolis, Carmel, and Danville, Indiana.
• Personal vehicle is required
• Standing for long periods of time, walking on mail routes, heavy lifting, knowledge of how to use tools to assist with lifting other heavy objects is useful.
• Collaborate closely with management to enhance operational processes, ensuring compliance with best practices and driving continuous improvement through data-driven insights.
• Assist in the seamless implementation of new customer accounts and service expansions, providing valuable support to Field Implementation Managers.
• Infuse energy into every interaction, embodying a service-oriented approach that puts the customer first, while remaining open-minded and authentic in your engagements.
• Be adaptable and accountable, embracing challenges with enthusiasm and owning your role in delivering exceptional service.
• Flexibility and adaptability to meet the demands of a dynamic work environment, including the ability to travel between customer locations within a 40-50 mile radius.
• Data-driven and innovative approach, alongside excellent communication abilities and a customer-centric mindset.
• Ability to complete tasks with ease using your proficiency in the Microsoft Office suite and other computer operations.
• Demonstrated with prior experience in customer service or related fields.
• Commitment to personal growth and accountability through ongoing education and development opportunities.
• Physical Requirements include lifting, standing, and walking. Some sites may require walking between different buildings.
• Printing assignments may require standing for extended periods. Candidate required to lift around 50.
• Lifting will be occasional when shipping/receiving packages, receiving catering orders.
• This position takes place at multiple locations and parking may or may not be provided free of charge.
• Parking can be expensed.
• Contingent Workers will be allowed to expense some of the commute mileage.
• Employees may be re-assigned to another site in the morning or in the middle of the day.
• Shift hours may vary depending on location: 7am – 4pm, 8am – 5pm, 9am – 6pm.
• Overtime may be required. Work week – Mon – Fri.
• Candidates must be available for work between 7am and 7pm and ready to adjust on a short notice.

• This is a customer-facing role. Employees in this position will provide coverage and support at multiple sites in NYC.
• Duties include reception, mailroom, print production, hospitality, and other office services.
• Mailroom operations
• Print production (printing, assembling, binding)
• Key-op (replenishing toner and paper in printers, clearing jams)
• Greeting and assisting visitors and answering and forwarding calls
• Scheduling conference rooms through Outlook or other applications
• Communicating with customers via Outlook, Microsoft TEAMS, and in-person
• Assisting with stocking kitchen supplies, maintaining cleanliness and organization of kitchen and other office areas
• Conference room set up/take down
• Other duties, as assigned