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Manager - Alterations & Tailoring - Fashion Mall at Keystone at Nordstrom Indianapolis
Job in
Indianapolis, Hamilton County, Indiana, 46262, USA
Listed on 2026-06-18
Listing for:
Itlearn360
Full Time
position Listed on 2026-06-18
Job specializations:
-
Retail
Retail & Store Manager, Merchandising
Job Description & How to Apply Below
Location: Indianapolis
Manager – Alterations & Tailoring – Fashion Mall at Keystone
Indianapolis, IN.
OverviewThe ideal Alterations and Tailor Shop Manager is motivated, results oriented and committed to providing outstanding customer service every day.
Responsibilities- Teach, coach and develop employees to provide customers with the best service possible
- Identify, recruit and hire the best talent
- Coach employees to complete alterations/tailoring according to Nordstrom guidelines, service and quality standards
- Ensure the department workload is organized and items are completed by date promised
- Educate employees on proper fit, shop procedures and guidelines in a professional and friendly manner
- Manage office and labor expenses
- Previous experience in alterations/tailoring
- Understanding of safe and proper use of all equipment in the shop
- Ability to communicate clearly and professionally with co‑workers and customers
- High level of ownership, accountability and initiative
- Ability to work a flexible schedule based on department and store needs
- High school diploma or equivalent (preferred)
- Medical/Vision, Dental, Retirement and Paid Time Away
- Life Insurance and Disability
- Merchandise Discount and EAP Resources
Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location.
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