Bakery​/Deli Clerk

Join to apply for the Bakery/Deli Clerk role at Kroger

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

• Prepare bakery and deli items according to customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products, ensuring correct portion sizes to prevent shrink.
• Recommend deli or bakery items to customers to meet their needs.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens following company guidelines.
• Prepare foods according to temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients following recipes, using appropriate utensils and equipment.
• Package, label, and inventory ingredients and merchandise.
• Check product quality, review "sell by" dates, and take necessary actions.
• Use kitchen equipment properly, including stoves, scales, fryers, steamers, and robots.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering/shipping to the manager.
• Understand store layout and locate products as requested.
• Stay current with ads and promotions.
• Maintain knowledge of products and respond to customer questions and suggestions.
• Monitor inventory levels and conditions.
• Ensure proper temperatures in cases and coolers, maintaining logs.
• Create a welcoming environment for customers.
• Follow all food safety regulations and guidelines.
• Comply with safety procedures and report unsafe conditions.
• Inspect equipment and report repairs needed.
• Report customer or employee accidents.
• Work cooperatively in a high-paced environment and manage conflicts professionally.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform all essential functions with or without reasonable accommodations.

• Customer service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handlers permit upon employment

• Customer service skills
• Bakery or deli experience (helpful)
• Retail experience

Based in Indiana, Jay C merged with The Kroger Company in 1999. We serve customers in 22 stores across the state. As part of Kroger, we are committed to diversity and community, with food at the heart of our purpose:
To Feed the Human Spirit. We strive to create positive experiences for customers and team members alike.

The Kroger family offers comprehensive benefits supporting your well-being, including healthcare, flexible scheduling, employee assistance programs, discounts, tuition reimbursement, and growth opportunities. For more details, visit our Benefits Page.

• Seniority level:
  Entry level
• Employment type:
  
  Part-time
• Job function:
  Management and Manufacturing
• Industries:
  Retail