Bakery​/Deli Clerk

Join to apply for the Bakery/Deli Clerk role at Kroger

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

• Prepare bakery and deli items according to customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and deli specials.
• Provide customers with fresh products in correct portions to prevent shrink.
• Recommend bakery or deli items to customers.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens following company guidelines.
• Prepare foods according to food temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients using kitchen utensils and equipment.
• Package, label, and inventory ingredients and merchandise.
• Check product quality, review "sell by" dates, and take appropriate actions.
• Use kitchen equipment properly, including stoves, scales, fryers, steamers, and robots.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering/shipping to the manager.
• Locate products within the store as requested by customers.
• Stay current with store ads and product knowledge to assist customers.
• Maintain proper temperatures in cases and coolers, keeping temperature logs.
• Create a welcoming environment for customers and promote trust among associates.
• Adhere to food safety regulations and guidelines.
• Follow safety procedures, identify unsafe conditions, and notify management.
• Inspect equipment and notify management of repairs needed.
• Report customer or employee accidents.
• Work cooperatively in a high-paced, sometimes stressful environment.
• Manage conflicts in a reasonable and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.

• Customer service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handlers permit upon employment

• Customer service skills
• Bakery or deli experience is helpful
• Retail experience

Based in Indiana, Jay C merged with The Kroger Company in 1999. We serve Jay C customers in 22 stores across the state. As part of Kroger, we focus on diversity, innovation, and creating positive experiences for our customers, communities, and employees. We value caring, purpose, and growth, offering opportunities for part-time work or a new career path. Apply today to join our Jay C family!

We offer comprehensive benefits supporting your well-being, including healthcare, flexible scheduling, counseling, associate discounts, tuition reimbursement, and growth opportunities. For details, visit our Benefits Page.