DELI-BAKERY​/DEPT LEADER

Job Overview

Deliver outstanding customer experiences through exceptional service in the Deli/Bakery department. Maintain a safe, clean environment, meet sales and profit goals, and uphold company values of respect, honesty, integrity, diversity, inclusion and safety.

• Adhere to all local, state and federal laws, safety and food safety regulations and company guidelines.
• Train and develop associates on performance of their job including inventory, stocking, CAO, Key Retailing and participate in the performance appraisal process.
• Promote trust and respect among associates.
• Communicate company, department, and job specific information to associates.
• Establish performance goals for department and empower associates to meet or exceed targets through collaboration and teamwork.
• Develop adequate scheduling to manage customer volume throughout hours of operation.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions and make suggestions regarding products sold within the department and throughout the store.
• Slice deli meats and cheeses or Bakery items customers' requests using proper deli equipment in the correct portion size (or as close as possible to the amount ordered) to prevent shrink.
• Inform customers of Deli/Bakery specials and offer samples.
• Use all equipment in deli such as the fryer, rotisserie, heat lamps, and ovens according to company guidelines.
• Prepare foods according to the food temperature logs and follow cooking instructions.
• Develop and implement a department business plan to achieve desired results.
• Implement merchandising promotional plan for the department.
• Keep entire department staff current with present, future, seasonal and special ads.
• Monitor and control expenses for the department.
• Take appropriate action on all financial reports.
• Maintain an awareness of inventory/stocking conditions and note any discrepancies in inventory.
• Schedule appropriately for price change activity including shelf tags and promotional signs.
• Plan, organize and supervise the inventory process.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Report all safety risks, issues, customer or employee accidents and illegal activity, including: robbery, theft or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Minimum

• 18 years of age
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)
• Current food handlers permit once employed

Desired

• Deli experience
• Second language (speaking, reading and/or writing)

We offer comprehensive benefits to support Associate well‑being, including:

• Wide range of healthcare coverage: medical, dental, vision and prescription through company plans or collective bargaining agreements.
• Flexible scheduling in full‑time and part‑time roles with paid time off, holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through the Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Associate discounts on purchases, including food, travel, technology and more.
• Up to $21,000 in tuition reimbursement over your career through the Continuing Education program.
• Vast potential for growth through an abundance of industry‑leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page.