Store Manager - Castleton Square

Key Responsibilities

• Embrace the store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors.
• Dare to exceed individual and store sales goals by building a genuine connection with our fans.
• Embrace the opportunities and soar beyond commercial targets and key performance indicators (KPIs) expectations, setting new records and achieving remarkable success.
• Create unforgettable shopping moments that exceed expectations by displaying excellent product knowledge and building brand loyalty.
• Coaching and inspiring the sales team, fostering accountability for individual and store performance, and providing real‑time feedback to empower the team in achieving their KPI goals.
• Craft loyal fans by authentically engaging and fostering lasting connections beyond transactions.
• Build a network and inspire to bring the best talent into Pandora across seasonal and core hiring, including Assistant Store Managers, Sales Associates, and Sales Leads.
• Partner with the Divisional Sales Manager and Human Resources team to identify and resolve performance issues and policy violations.
• Utilize brilliance across talent, brand, operations, and fan experience, guaranteeing the timely implementation of visual merchandising directives, efficient operational processes, and continuous talent development.
• All other duties as assigned.

• Results‑oriented leader with at least 3–5 years of experience as a Store Manager in a high‑performance selling environment.
• Strong communication skills, both written and verbal, demonstrated with care.
• Ability to charm and captivate an audience and connect with people at all levels of the organization.
• Sharp business acumen coupled with analytical thinking that delivers positive results.
• Talent magnet skilled in recruiting, retaining, and developing exceptional teams, with expertise in succession planning and internal mobility.
• Knowledge of general computer software (Microsoft Office 365 Suite) and retail point‑of‑sale systems.
• At least 18 years old and able to provide proof of identity and eligibility to work.
• Dream and embrace adventure! Flexible schedule that includes nights, weekends, and holidays, standing for extended periods, ability to lift 50+ pounds, and timely arrival to work.

$55,000 - $69,000 commensurate with experience

• Robust compensation package including base plus bonuses and a 401K plan to help secure your financial future.
• Extensive benefits:
  Medical, Dental, Vision, Short/Long‑Term Disability, Basic Life and AD&D, anniversary gift cards, and product discounts.
• Growth and learning opportunities, continuous feedback, Linked In Learning, tuition reimbursement, and more.
• PTO package including vacation, personal, sick, birthday, celebration days, and paid holidays.

We are an equal‑opportunity employer. Pandora welcomes diverse talent and is committed to providing a fair and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or any other protected status.

Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity‑related elements such as a photo, marital status, and age.