Kiehl's Keyholder; PT Keystone Crossing

At Kiehl’s, a L’Oréal brand founded in 1851, we offer natural skincare and haircare products and pride ourselves on personalized service.

We have an exciting opportunity to join the Kiehl’s family as a Keyholder. This position is responsible for assisting the Store Manager in achieving store sales goals and in meeting individual sales targets set by the management team. The role includes providing superior customer service, developing customer relationships, executing short- and long-term plans to meet business objectives, and maintaining product and brand image.

If you are excited about this role but your past experience doesn’t align perfectly, we encourage you to apply anyway.

• Deliver a best-in-class experience to customers
• Uphold standards of customer service excellence
• Lead in productivity
• Ensure regular attendance and timeliness for all scheduled shifts
• Assist the Store Manager in achieving store sales goals and individual sales targets
• Enforce company policies and procedures
• Perform open and close procedures for the store
• Provide training to new store employees
• Effectively execute visual directives, educational selling tools, and customer service standards
• Perform other job‑related duties as assigned

• Retail and/or cosmetic experience preferred
• Prior keyholder experience preferred
• Customer service experience
• Strong communication skills
• Analytical skills
• Basic computer skills
• Must be willing to work 2 closing shifts per week and 2 full weekends per month
• High School Diploma or GED required
• Must be 18 years or older

• Bilingual in Spanish or Mandarin

Must be able to work on the sales floor for extended periods, walk up and down a flight of stairs and/or ladder as necessary, and lift up to 25 lb on a regular basis.

• Salary Range: $17–$19 per hour
• Access to company perks, including VIP access to L’Oréal’s internal shop for discounted products
• Unlimited access to e‑learning, lunch & learn sessions, mentorship programs, and more
• Employee resource groups, think tanks and innovation squads
• Access to mental health and wellness programs

We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Contact US Application

Accomm for accommodations.

Your safety is our highest priority. We will proceed with caution and adhere to enhanced protection standards to ensure our sites are safe for all employees. We must all operate with shared responsibility for each other’s health and safety in mind.