Sales Associate Nora Plaza

About Athletic Annex

Locally-owned and operated since 1983, Athletic Annex is Indy’s premier run-specialty store. Our goal is to inspire our community to be more active and support that mission by offering a curated selection of running and walking shoes, apparel, and accessories from top brands like Asics, Brooks, Hoka, Nike, On, Vuori and more.

We are seeking a friendly, motivated, and customer-oriented Sales Associate to join our team at Athletic Annex. As a Sales Associate, you will be the face of our store, providing excellent customer service, assisting customers in finding the right products, and ensuring a smooth and enjoyable shopping experience. Your enthusiasm for fitness, combined with your dedication to helping others, will make you an essential part of our success.

POSITION

PURPOSE:

Team Members provide high-quality customer service and technical expertise on shoes, apparel, and accessories. The role of the Sales Associate is to have a deep understanding of the Annex Fit Process and to use that process to get individuals in the right shoes, insoles, apparel, and socks for their needs.

• Assist customers with purchasing shoes, apparel, and accessories and demonstrate technical product knowledge
• Process sales on the computer at the front desk
• Check in and price footwear, apparel, and accessory orders
• Process defective shoes to be sent back to the manufacturer
• Organize the stock room
• Arrange and restock merchandise
• Assist in setting up window displays
• Keep the store and sales floor clean and neat
• Assist with water stations during company-sponsored runs as requested
• Coordinate and lead group runs from the store as requested
• Perform other duties or special projects as assigned

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school diploma or equivalent
• 1+ years of retail sales experience

• INTEGRITY Professional, friendly and respectful attitude toward customers
• TRUST Ability to work effectively in a team atmosphere
• HUMILITY Ability to learn and adapt to new situations
• DISCIPLINE Taking the Initiative to execute within the parameters of Athletic Annex common goals and values
• PASSION Enthusiasm for running and walking and a desire to help runners and walkers meet their needs
• LOYALTY Dependable in attendance

What is your highest level of education completed?

Are you 18 years of age or older?

Desired salary

What does great customer service mean to you, especially in a specialty retail setting?

Tell us about a time you helped someone find the right product or solution. What was the outcome?

Have you ever been fitted for running shoes? If so, describe the experience.

Describe a time you worked as part of a team to achieve a goal. What was your role?

How do you handle situations where a customer disagrees with your recommendation?

What role do fitness and wellness play in your life?

What interests you about working in a running specialty store? What do you hope to learn?

How do you stay motivated and engaged during slower parts of the workday?

Please add your availability - Current Store

Hours:

M-F 10am-8pm, Sat 10am-6pm, Sun 12pm-5pm