Marketing Manager

Location: Carrier – Indianapolis 30 S Meridian St, Suite 500 , Indianapolis, IN, 46204 USA

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day.

Join us and we can make a difference together.

The Geothermal Product Manager – Product Marketing will work with product managers, engineers, factory and other internal departments cross-functionally to provide product management and application solutions to distributors, dealers and/or customers to help increase sales, revenue and margins. This role plays a key role in launch of the upcoming 2025 refrigerant change. The successful candidate must have the capacity to work in a fast-paced environment and demonstrate the ability to leverage leadership, decision-making abilities, and technical aptitude to ensure products meet customer needs.

Foundational skills for this role include project management, public speaking, general technical aptitude and general business management skills.

• Be the expert in the Geothermal products and markets
• Determine strategies to enhance market acceptance and overall sales of Geothermal products.
• Communicate and gain support for product vision and strategy and drive organizational alignment to drive execution of product strategies and roadmaps.
• Evaluate and propose product growth opportunities with strong strategic company value and viable success potential that will drive sales growth and market share.
• Works closely with other product managers, regional sales managers, product engineers, factory, product launch and other internal departments to provide product and application support to distributors, dealers and/or customers to help increase sales, revenue, and margins.
• Regularly conduct competitive comparisons, product gap analysis and voice of customer gathering to understand and drive robust product value through features & benefits
• Create messaging and tools to assist sales, distributors and dealers gain market share of our products
• Leverage input from multiple channels, both internal and external, to solidly define feature requirements.
• Develop pre-sale technical materials that aid in the selection, application and sales of residential Geothermal products.
• Clearly articulate product features and value in public speaking events such as distributor, dealer, sales, and recruitment meetings.
• Research, propose and execute product modification projects from conception through launch
• Develop a thorough understanding of the residential HVAC industry, the company’s products, and sales channels
• Establish positive working relationships with the field sales force and key leaders in the Geothermal Space and be viewed as an expert regarding the products and application opportunities
• Responsible for product launches and phase-in/out for projects with significant scope and complexity.
• Juggle multiple issues, set expectations and prioritize accordingly.

• Bachelor’s Degree
• 7 + years of experience with either HVAC product knowledge, Voice of Customer, product marketing, training or a technical background in engineering

• Master’s degree in business, marketing or engineering
• Must have fluent skills with Microsoft Office Excel, Word and Power Point
• Clear understanding of basic marketing principles
• Understanding of residential HVAC applications and market dynamics
• Ability to work in self-directed manner across multiple business units to identify needs of the organization and/or customer, articulate necessary proposals and see projects through to completion
• Highly organized with strong attention to detail, while also able to manage multiple priorities
• Passion for customers. Ability to listen to customer needs and quickly act to solve their problems, go above and beyond to exceed their expectations
• Demonstrates…