Sales Specialist

Sales Specialist

• Location: Bainbridge, Indiana
• Reports to: Leadership Team
• Position Type: Full-Time, In-Office (with flexibility as business needs allow)

Indiana Metal, Inc. is an Indiana‑based manufacturer and supplier of custom metal roofing, trim, and building components. We exist to make contractors better—through quality products, education, accountability, and an honest, no‑nonsense approach to business. We believe in doing what we say, standing behind our work, and building long‑term relationships that actually mean something.

This role is well‑suited for a professional who takes pride in doing business the right way and values long‑term relationships.

You are dependable, organized, and proactive. You communicate clearly, follow through on commitments, and understand that trust is earned through consistency. You enjoy working with people, solving problems, and helping customers make informed decisions.

The right candidate is motivated by personal accountability, steady growth, and the opportunity to build a strong book of business over time. You take ownership of your results, represent the company with professionalism, and approach each day with purpose.

The Sales Specialist is responsible for cultivating, maintaining, and growing customer relationships while driving sales through both existing accounts and new business development. This is a fast‑paced, high‑accountability role that blends relationship management, estimating, follow‑through, and proactive sales activity.

You will manage an existing and active customer portfolio, primarily comprised of B2B relationships, respond quickly to leads and inquiries, build accurate estimates, and coordinate internally to ensure customers receive an exceptional experience from first call to final delivery.

• Grow and maintain strong relationships with contractors, builders, and customers through regular check‑ins and proactive outreach
• Manage and grow an existing sales portfolio while actively pursuing new customers through warm and cold leads
• Follow up promptly on all leads, phone calls, emails, and inquiries—no leads left behind
• Act as a trusted partner to customers by understanding their needs and recommending the right metal solutions
• Represent Indiana Metal with professionalism, honesty, and confidence in every interaction

• Build accurate material takeoffs and estimates using blueprints, Eagle View (or similar aerial reports), and internal systems
• Deliver estimates in a timely manner and follow through until the job is won, lost, or closed out
• Work closely with Production and Scheduling teams to ensure accurate timelines for fabrication and delivery
• Communicate clearly with customers regarding lead times, changes, and expectations

• Use CRM systems consistently to track leads, estimates, follow‑ups, and customer activity
• Keep organized records, using our software for digital storage and transparency, to ensure smooth handoffs between sales, production, and delivery
• Participate in weekly sales meetings and contribute ideas, insights, and accountability
• Meet or exceed individual sales goals through disciplined daily activity

• Promote Indiana Metal’s culture and values internally and externally
• Be dependable, prepared, and solution‑oriented
• Take ownership of mistakes, learn quickly, and move forward
• Support team goals and step in where needed to deliver a great customer experience

• Customers trust you and call you first
• Estimates are accurate, timely, and well‑communicated
• Sales goals are consistently met or exceeded
• Internal teams enjoy working with you because you’re organized and accountable
• You grow your book of business year over year

• Minimum 1 year experience in sales, construction sales, or a related role
• Knowledge of the construction industry; roofing and metal roofing experience strongly preferred
• Ability to read blueprints and aerial measurement reports for estimating purposes
• Strong written and verbal communication skills
• Comfortable using…