Sales Operations Analyst

• Managing CRM workflows to the sales team and across internal departments. Generating SOPs related to qualifying leads and information for entry into CRM to ensure clean data is driving the sales processes on an ongoing basis. Creating CRM dashboards and reporting mechanisms to ensure operational trends are captured and action points are defined for the sales team.
• Analyzing sales data to ensure that both gross revenue and net revenue are supported and optimized via sales KPIs and real time dashboards. Creating notifications and next steps SOPs for when critical KPIs are varying from planned Generate sales reports, dashboards, and visual data tools to track metrics and provide insights to team members.
• Identify opportunities on an ongoing basis for process improvement to streamline workflows, reduce inefficiencies, and drive both productivity and profitability focus in the sales
• Collaborate with team members including sales representatives, customer service, marketing, planning, accounting, and IT to align goals and support growth in sales performance.
• Develop and maintain sales forecasting models that are then tracked to sales budgets, recent forecasts, and inventory impacts.
• Assists in onboarding new sales representatives by providing training on CRM systems, sales processes, and sales tools.
• Create systems that support the ongoing functionality, documentation, and accuracy of Special Pricing Programs, Ad Planners, Credit Memos, and Open Corporate Sales Initiatives.
• Manage multiple projects on an ongoing basis with focus on meeting deadlines, accuracy, and continuous process improvement of sales team workflows.
• Perform related duties as required.

Equal Opportunity Employer
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