Application scientist, Healthcare ​/ Medical Sales

Job Description Summary

• Responsible for providing Instrument and application training to BD Bioscience customers for assigned territory (a state or group of states)
• To support the Regional Sales Team in identifying market opportunities and assisting to actualize market potential.
• Executing market development activities in alignment with national BD Bioscience marketing strategy to increase organizational productivity

To conduct basic flow cytometry training courses at the BD FACSAcademy.

• The position is responsible for effecting Instrument and Applications training to customers to increase productivity
• To attend and timely resolve customer queries on BDB products and related applications.
• Inclined to learn and improve technical knowledge and skills on existing and new BD Bioscience products.
• Assist in training programs for Sales Managers and channel partners in the assigned territory for better understanding and positioning of BD products

• Co‑coordinate and support awareness activities such as seminars, conferences, workshops etc in alignment with marketing strategy.
• Conduct routine product demonstrations to prospective customers for building value to positively impact sales and increased productivity.
• Support the sales team by making basic technical presentations in the assigned territory.

• Prepare and provide report on technical support and progress made to the supervisor as required. Ensure timely submission of post‑installation training and evaluation reports.
• Continuously track competitor activity and actively scan the market environment for developing trends and practices and emerging business opportunities.
• Tracking of customer feedback on product quality and escalating product issues to appropriate authority within the organization.

• Synergize and co‑coordinate within business segments for timely and operationally lean delivery of on‑site instrument training for high level of customer satisfaction.
• Work in coordination with sales, service and other application associates towards achieving the business objectives.
• Support a culture of constructive feedback and continuous improvement within the organisation.

• To ensure a high level of customer satisfaction and comfort level in using BDB products and applications.
• Streamlined and effective delivery of marketing‑aligned activities such as workshops, demonstrations, technical presentations etc.

• National Application Manager, BD Biosciences
• Senior Application Manager, BD Biosciences
• Application Manager, BD Biosciences
• Application Specialists & Application Scientist of other regions
• Regional Sales Manager – assigned territory
• Area sales managers / FSE – assigned territory
• Senior Business Managers Instrumentation & Reagents
• Sales Coordinators
• HR partner

• End users
• Channel Partners

• Previous experience and demonstrated competence in flow cytometry and related applications (essential)
• Analytical problem solving
• Presentation and teaching skills
• Communication skills
• Computers and MS‑Office based applications
• Fluency in written and oral English

• We accept personal responsibility
• We treat each other with respect
• We always seek to improve
• We do what is right

Is flexible and nimble in keeping up with customer needs; is on the cutting edge of defining their next level of expectations, and working to exceed them.

• Is dedicated to establishing and meeting the needs and expectations of internal and external customers
• Gets first hand customer information and uses it for improvements in products and services
• Acts with the customer focus and interests in mind
• Establishes and maintains effective relationships with customers and gains their trust and respect

• Demonstrates willingness and commitment to work hard;
• Not fearful of acting with a minimum of planning;
• Seizes more opportunities than others
• Takes action when needed.

• Listens effectively (active listening);
• Constructively responds to point of view expressed by others;
• Gives others the benefit of the doubt;
• Pro…