Senior Sales Manager - Signia Hilton Indianapolis

Job Description - Senior Sales Manager - Signia by Hilton Indianapolis (HOT0CB2A)

Be part of something extraordinary. The Signia by Hilton Indianapolis is a highly anticipated new-build hotel set to redefine meetings, events, and luxury hospitality in the heart of the city. As we grow our Group Sales team, we are seeking a Senior Sales Manager to drive group business with a focus on large-scale opportunities of 450 peak rooms and above. This role plays a key part in establishing Signia Indianapolis as a premier destination for high-profile meetings and events.

This position is on-site at Signia by Hilton Indianapolis and offers the opportunity to be part of an opening team shaping the future of group business in the market.

What will I be doing?

• Research, solicit and generate new leads for group opportunities through database research and proactive sales efforts, maximizing new room revenue streams, to meet and exceed lead generation goals.
• Represent the hotel in the development of market segment(s) and new customer relationships while maintaining existing relations with assigned accounts. Consistently strives to maximize revenue and profitability for all hotel revenue streams.
• Develop a business strategy by analyzing historical, current and future hotel and market trends, implementing marketing initiatives to capture the maximum amount of lead revenue to meet and exceed sales goals.

This role requires strong sales, communication, and networking skills. The ability to demonstrate a deep understanding of customer needs and then apply a disciplined approach to qualify, negotiate and secure new revenue for the hotel.

• Customer and Account Management - Apply strong sales skills to create customer value. Differentiate Hilton from the competition and bring clear value to customers and the organizations they represent.
• Prospecting - Demonstrate a mastery of the prospecting process. Identify potential customers. Prepare and implement your call strategy.
• Negotiations - Understand the customer and the business leaders expectations. Adapt to a changing market.

• Actively engage with Hilton Worldwide Sales, Convention Bureau and Intermediaries to retain existing customers and secure new business for the Hotel.
• Develop and execute plans to engage in outside sales calls, industry trade shows and customer events.
• Develop, execute and communicate a monthly, quarterly and annual business plan for a designated market.
• Maintain up to date pipeline of business opportunities that will meet the short and long term business objectives for the designated market.
• Represent hotel in all interactions dealing with their customers relative to sales, including creating business proposals and executing contracts.
• Conduct site inspections through masterful storytelling with prospective and existing customers based on their individual needs.
• Coordinate customer specifications (including room, food and beverage and meeting space requirements) via identified lead management system. Enter and maintain pertinent account and booking information in Delphi FDC in accordance with defined standards.

• Research, solicit and generate new leads for business opportunities through database research and proactive sales efforts, maximizing new room revenue and meet and exceed lead generation goals.
• Create and execute plan to shift share from your competitors.
• Engage in outside sales activities to uncover needs, build relationships and to win new business.

• Negotiate contracts and commission agreements with end user customers and intermediaries.
• Provide solutions that both achieve and protect the financial goals of the hotel while strengthening relationships with customers.
• Engage Hilton Worldwide Sales and Hilton Legal to support the contracting process when needed.

#LI-JW1

• Minimum of 4 years of hotel group sales experience
• Proven experience selling for a large “big box” hotel, with the ability to manage high-volume and complex group business
• Strong working knowledge of Delphi FDC, including account management, reporting, and group forecasting
• Ability to strategically sell and manage…