In-Home Sales & Tech Support; Part Time

In-Home Sales & Tech Support (Part Time)

This is a local, in‑home field role requiring daily travel to customer residences — not remote.

Pay Rate: $24.50 with mileage reimbursement, phone stipend, and sales commission.

Part‑time schedule: afternoon and evening availability required.

• Most positions follow a standard 5‑day schedule from 4:05 PM–9:00 PM (end time may vary based on customer needs).

• In select markets, a flexible 4‑day schedule may be available.

• Under this option, you must provide 25 hours of availability each week across 4 or more days, with shifts between 12:05 PM and 9:00 PM. You may start as late as 4:00 PM, but you must be available to work until 9:00 PM on your scheduled days (end time may vary based on customer needs).

• If the flexible option is available in your market, you may choose between the two schedules.

• Schedule availability is essential for this role. Please review the schedule details above before applying.

About the Role:

We’re looking for an entry‑level In‑Home Sales & Tech Support professional who enjoys talking to people and wants hands‑on sales experience. As a Field Sales Representative, you’ll be on the front lines helping customers through our Serve, Solve, Sell™ approach. You’ll start with paid training to prepare you to work independently in the field. You’ll learn our products and gain hands‑on sales experience while building skills in communication, negotiation, and problem‑solving.

Ongoing coaching and mentoring will support your growth and help you stay confident and tech‑savvy.

• Serve:

• Meet customers in‑home, in‑office, or wherever they are. It’s our role to pre‑schedule customer interactions so you can effectively meet and surpass your sales targets.

• Provide exceptional customer service throughout the entire interaction, always prioritizing the customer first.

• Solve:

• Utilize your expertise to address and resolve customers’ tech issues, providing an understandable solution, regardless of their tech knowledge.

• Ensure customers leave with a resolution that works and a product that addresses their future tech needs.

• Sell:

• Leverage our growing range of products to offer tailored solutions to customers.

• Listen actively to identify customer needs and position products uniquely to meet those needs.

• You’ll use strong negotiation and communication skills— you know how to make a smooth pivot, and are highly motivated to get it right and make the appropriate sale.

Here’s what you’ll bring to the team:

• Comfortable working in a sales environment with set targets
• A valid driver’s license and satisfactory driving record with at least 1 year driving experience
• Proof of valid car insurance (excludes Manhattan)
• A personal vehicle (excluding motorcycles) to travel up to 120 miles one‑way to customer appointments
• Work a varied 5‑day week schedule designed to meet customers on their timeline – this will include evenings, weekends, and holidays
• A personal cellphone to stay in the know while on the job
• Comfortable working around household pets
• Efficient, adaptable, goal‑oriented and persuasive communication skills
• Open‑minded with a passion for learning a wide range of skills that will carry through a variety of career paths
• Naturally outgoing individual who thrives in human interaction
• Note:
  
  Work hours may vary based on business needs and market demand. While a standard schedule is provided, flexibility may be required.

Benefits & Perks:

• Base hourly rate guaranteed for all hours worked and paid bi‑weekly. Earned pay can now be accessed early!
• Uncapped commissions based on your sales performance paid bi‑weekly
• Mileage reimbursement based on IRS guidelines paid weekly
• $35 phone stipend paid monthly
• 3 weeks paid training where your success is our top priority