Community Adjustment Support Staff

The Community Adjustment Support Staff's primary responsibility is to provide administrative support for the Community Adjustment Program.

• Meet with families and youth after court to review conditions of release and hook up electronic monitoring (EM) equipment.
• Review phone services and court orders to ensure EM equipment operates properly.
• Physically attach the monitor to the youth’s ankle and explain equipment setup to the parent/guardian.
• Initiate investigations of potential violations of EM conditions reported by the monitoring center and determine which situations require follow‑up from field officers.
• Contact families to answer questions and alerts, assisting parents and youth with monitoring compliance.
• Handle phone inquiries and schedule changes from program participants and record them in the case‑management system.
• Serve as liaison between the Community Adjustment field officers and the assigned probation officers.
• Input and update information on various computer systems; generate forms and reports from the database.
• Work independently during work hours, collaborating with Intake operations as needed.
• Communicate with the court, outside agencies, and the public in a professional, respectful manner; assist with other projects and duties as directed by the unit supervisor.

• General knowledge of computer programs including Microsoft Office products.
• Ability to work with others at many levels and create a TEAM environment.
• Ability to handle multiple tasks and work effectively with deadlines.
• Excellent oral and written communication skills.
• Experience in dealing effectively with other professionals and the public.

• Minimum of High School Diploma or HSE.
• Associate Degree or higher preferred – salary enhancements available for an Associate’s or Bachelor’s degree.

* The hours for the position are first shift Monday through Friday, 8a-4:30p.*

Bi-lingual enhancement for proven Spanish, Burmese, Haitian Creole speaking skills.