Sr. Business Development Representative, Strategic Accounts

Overview

Be the one building AI‑powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI‑powered experience orchestration. Our platform connects people, systems, data and AI to help deliver more personalized service, improve operational efficiency and build stronger customer relationships.

• Drive outbound prospecting across strategic accounts using calls, email, Linked In, and targeted campaigns.
• Identify, research, and engage key decision‑makers within Strategic and Enterprise organizations.
• Partner closely with Strategic Account Executives to execute tailored account‑based strategies and develop territories.
• Qualify inbound and marketing‑generated leads, converting them into high‑quality sales opportunities.
• Clearly articulate the value of Genesys Cloud and CX solutions aligned to customer challenges and business outcomes.
• Consistently generate qualified pipeline aligned with regional revenue goals.
• Maintain accurate activity tracking, pipeline management, and reporting in Salesforce.
• Meet and exceed KPIs related to meetings booked, pipeline creation, pipeline acceleration, and conversion rates.

• 3–5 years of experience in a BDR, SDR, or Inside Sales role within SaaS, CX, cloud, or technology environments.
• Fluent in English.
• Proven track record in outbound prospecting and pipeline generation.
• Comfortable engaging mid‑senior‑C‑level stakeholders in complex organizations.
• Excellent communication, organizational, and time‑management skills.
• Experience with Salesforce, Linked In Sales Navigator, and modern sales engagement tools is a plus.
• Incredible business acumen.

• Base compensation range: $54,700.00 – $96,300.00.
• Medical, Dental, and Vision Insurance.
• Telehealth coverage.
• Flexible work schedules and work‑from‑home opportunities.
• Development and career growth opportunities.
• Open Time Off plus 10 paid holidays.
• 401(k) matching program.
• Adoption assistance and fertility treatments.

Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

If you require a reasonable accommodation to complete any part of the application process or need an alternative method for applying, please contact reasonab You can expect a response within 24–48 hours.