Account Sales Executive-Telecom & Technology Solutions

Account Sales Executive — Telecom & Technology Solutions

Location:

Indianapolis Indiana / Regional Territory

Reports To:

Director of Sales & Marketing

The Account Sales Executive is a high-impact, quota-carrying role responsible for driving net-new revenue growth for Gibson Teldata’s portfolio of telecom, hosted voice (Cumulus), UCaaS, contact center, network, security, and managed technology solutions.

This position is 70% new-logo hunting and 30% account management of assigned existing clients. The ideal candidate is energized by prospecting, building relationships, uncovering business needs, and closing complex technology solutions while maintaining excellent CRM discipline and delivering an exceptional customer experience.

• Proactively identify, pursue, and close net new business opportunities across commercial, education, healthcare, government, and enterprise sectors.
• Execute a structured prospecting cadence using phone, email, Linked In, Zoom Info, networking events, and channel partners.
• Build and maintain a strong new-logo pipeline, meeting or exceeding weekly/monthly activity expectations.
• Conduct discovery meetings to understand customer environments, pain points, and strategic initiatives.
• Deliver solution presentations, demos, and proposals tailored to customer needs.
• Strategically leverage Gibson Teldata engineering, marketing, and vendor-partner teams to support deal advancement.
• Accurately forecast opportunities, probability, and revenue within CRM.

• Maintain relationships with assigned existing customers to identify upsell, renewal, and expansion opportunities.
• Conduct Executive Business Reviews (EBRs) with key accounts to ensure retention and satisfaction.
• Collaborate with service & support teams to ensure smooth onboarding and post-sales transition.
• Protect monthly recurring revenue (MRR) and ensure contract renewals are secured ahead of expiration.

• Maintain 100% CRM hygiene including contacts, activities, opportunities, next steps, and forecast stages.
• Enter all customer interactions within 24 hours of engagement.
• Use the CRM to manage pipeline, schedule follow-ups, track tasks, and provide accurate forecasting to leadership.
• Follow Gibson Teldata’s standardized sales methodology and opportunity qualification framework.
• Ensure complete documentation for each sales cycle including proposals, pricing, service scope, and close-out requirements.

• 3–5+ years of B2B sales experience in telecom, IT solutions, UCaaS, managed services, or related technology fields.
• Proven track record of hunting and closing net-new business.
• Strong understanding of cloud communications, voice, data networking, security, and managed IT solutions.
• Ability to translate technical solutions into business outcomes for clients.
• Comfortable presenting to technical teams, business leaders, and C-level executives.
• Excellent written and verbal communication skills.
• Strong organizational discipline and commitment to CRM accuracy.
• Self-motivated, competitive, and goal-oriented with a strong sense of ownership.

• Experience selling hosted voice/UCaaS, SIP, contact center, network infrastructure, or managed services.
• Familiarity with RFP processes in education, public sector, and mid-market organizations.
• Existing relationships within the Indiana/Illinois/Midwest region.
• Background working with channel partners, technology manufacturers, or distributors.

• Achieve monthly and quarterly quota targets for revenue, pipeline, and new logos.
• Maintain minimum weekly sales activity (calls, emails, meetings, proposals) as set by leadership.
• Deliver accurate forecast updates and consistent CRM documentation.
• Meet client satisfaction and retention goals.
• Represent Gibson Teldata professionally at industry events and customer meetings.

• Established regional telecom & technology provider with over 40 years serving Midwest customers.
• Proven solutions across Cumulus Hosted Voice, UCaaS, contact center, networking, security, and managed services.
• Supportive leadership, strong pre-sales engineering, and modern CRM & marketing resources.
• Competitive compensation structure including base salary, commissions, and performance incentives.