Account Manager

Job Summary

Otis is recruiting an Account Manager to cover the Central Indiana territory reporting to the Service Sales & Ops Manager. The main goal of the role is to achieve sales growth through developing a customer prospect pipeline focusing on winning new maintenance contracts, with additional responsibility for selling incremental repair projects.

• Manage portfolio of elevator units, maintaining good working relationships with existing customers.
• Serve as primary contact for timely resolution of customer needs surrounding inquiries.
• Develop new customers via cold calling, networking, bids and tenders.
• Develop own sales strategy to achieve sales targets.
• Use Otis’ sales tools to effectively track opportunities, pipeline, and forecast sales results.
• Conduct sales negotiations and close deals.
• Collaborate with fellow team members, including other sales representatives and field colleagues.

• Business or technical degree or completed training as a technician or technical business administrator and 3 years of prior work experience.
• Initial experience in the sale of technical service agreements requiring consultation.
• Strong customer and service orientation, including excellent interpersonal skills.
• High level of commitment and reliability.
• Target focused, able to work at pace in a demanding, complex, corporate organization.

• Long‑term employment contract with the world market leader in a crisis‑proof industry.
• 401(k) plan with generous company match and separate automatic retirement contribution.
• Comprehensive medical, prescription drug, dental and vision coverage for employees and eligible dependents, beginning on first day of employment.
• Three weeks paid vacation and paid company holidays.
• Paid sick leave, employee assistance and wellness incentive programs.
• Life insurance and disability coverage.
• Optional voluntary benefits (legal, pet, home, auto insurance).
• Birth/adoption and parental leave benefits.
• Adoption assistance.
• Tuition reimbursement program.
• Peer recognition and service anniversary awards; spot performance bonus opportunities.

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at