Crane Aftermarket Sales Specialist

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Full Time Sales
Indianapolis, IN, US

Salary Range: $70,000.00 To $80,000.00 Annually

Since the Wolter story began in 1962, our company, like our industry, has been constantly evolving. We have grown to become one of the largest and most diverse industrial equipment and productivity solutions providers in the country. From new & used material handling equipment, service and training to robotics & automation, overhead cranes & hoists, power systems, railcar movers, storage solutions, complete engineered systems and more, Wolter is focused on improving operational productivity for its customers.

A complete benefit package including:

• Medical, Dental, and Vision Insurance
• 401(k) Plan with company match
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• Critical Illness and Accident Insurance
• Pet Insurance
• Flexible Spending Account
• Employee Assistance Program
• Interest-free Tool Loans and Tool Insurance
• Uniforms for Technicians
• Subsidies for Safety Boots and Safety Glasses
• Paid Time Off, paid holidays, and more!

• Develop and maintain strong relationships with existing and prospective customers through regular in-person visits, phone calls, and electronic communication.
• Generate new business opportunities while maintaining and expanding existing customer accounts.
• Develop and expand recurring revenue through preventive maintenance agreements, inspection contracts, and long-term service partnerships.
• Review crane inspection reports promptly and proactively contact customers to quote and close recommended repairs and corrective actions.
• Prepare accurate and timely quotations for repairs, inspections, parts, maintenance agreements, and other aftermarket services.
• Follow up on all quotations to maximize sales opportunities and improve quote conversion.
• Collaborate with Service Managers, Technicians, Parts personnel, and Operations to ensure customer expectations are met and projects are completed successfully.
• Promote additional company products and services, including rigging, engineered lifting solutions, dock and door equipment, fall protection, and other industrial service offerings when appropriate.
• Develop and execute an annual territory growth plan focused on increasing market share, customer retention, and revenue growth.
• Maintain regular customer contact through planned sales calls and site visits to identify opportunities, strengthen relationships, and provide proactive service solutions.
• Maintain accurate customer records, opportunities, call activity, quotations, and sales forecasts within the company's CRM system. All customer interactions are expected to be documented in a timely manner.
• Resolve customer concerns promptly and professionally while maintaining a high level of customer satisfaction.
• Coordinate with internal departments to ensure accurate scheduling, communication, and project execution.
• Represent the company professionally at customer facilities, industry events, and networking opportunities.
• Demonstrate and promote safe work practices while representing the company at customer facilities and comply with all company and customer safety requirements.
• Maintain a commitment to continuous learning by participating in product, application, safety, and competitive training.
• Perform other duties as assigned.
• Maintain an active sales pipeline and achieve established sales and profitability goals.
• Utilize CRM software to document customer interactions, opportunities, forecasts, and sales activities.
• Coordinate project schedules with service, engineering, and operations teams.
• Monitor customer satisfaction and resolve issues promptly.
• Stay current on industry standards, OSHA regulations, and crane safety requirements.
• Participate in trade shows, customer events, and networking opportunities as needed.
• Perform other duties as assigned.

• Associate degree in business, sales, engineering, industrial technology, or a related field; equivalent work experience may be considered.
• Three or more…