Messaging Content Operations Lead- Internal Events

Job Category:
Marketing & Communications

Job Details

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Salesforce's Messaging and Solutions Marketing org is the content backbone behind the company's biggest internal moments - from Quarterly Company Kickoffs to executive reviews that reach 80,000+ employees. As Messaging Content Operations Lead, you'll be the operational engine powering every internal event content cycle, partnering directly with senior leadership to run agendas, content infrastructure, and executive review programs from first draft to final show.

This is a hybrid role with three days in office each week.

• Own the master agenda and content infrastructure end-to-end - maintaining the single source of truth across clock-grids, briefing decks, content trackers, and Slack channel architecture while managing confidential distribution to ~60 EAs and leads across multiple concurrent work streams
• Drive the executive review engine - broker multi-round review cadences onto GM/SVP/EVP/CMO calendars, capture decisions, chase deliverables, and close loops with session owners across 8 main-room keynotes, 20 breakouts, and 15-20 session work streams per event cycle
• Lead onsite production support - daily agenda passdowns, rehearsal orchestration, run-of-show and timekeeping, MC support, and executive servicing across production weeks 3-4x per year
• Close the content cycle and build for the next one - collect survey feedback, draft recap communications, consolidate and archive assets, and use AI tools to automate recaps, tracker updates, and workflow improvements across the program

• You have 4+ years in event content production, keynote or broadcast operations, editorial program management, or executive event programming
• You've run multi-stakeholder content calendars and executive review cycles, including brokering time across senior executive calendars via EAs
• You bring exceptional organization and follow-through across overlapping timelines - you close loops without being chased, and you handle highly confidential content with instinctive discretion
• You communicate clearly in writing and can independently draft exec-facing kickoffs, status updates, and recaps

• You have keynote, live-broadcast, or large-scale corporate event experience at 5,000+ attendee scale
• You're familiar with messaging or PMM organizations and how keynote narrative content is built and reviewed
• You've experimented hands-on with AI tools for synthesis, tracking, or workflow automation - or have built custom apps using internal AI environments like Claude Code

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.

This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training and education.

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