Sales Development Representative

March 22, 2021

Sales Development Representative

We’re Good Box – a start-up dedicated to building new technologies that connect donors with deserving causes.

Since 2016, we’ve dedicated ourselves to helping fundraisers deal with the impact a cashless society is having on the charity sector. By harnessing the power of contactless technology, our products are helping some of the UK’s biggest charities receive up to 85% more in donations. Together, we’re shaping the future of fundraising.

We’re growing fast. We’ve got over 1,500 clients on our books and we’re planning to turn over £2 million in the next 12 months. And this year, we’re planning to take our company global with a whole range of new products and services. We’ve got big ambitions, and we need a Sales Development Representative to assist the wider sales team in managing inbound interest and ensuring our clients receive excellent service.

The successful candidate will be the first point-of-contact for new Good Box customers, having their best interests at heart and will be instrumental in creating the processes required to deliver an exceptional customer experience.

We’re a small company so we’re looking for someone who is enthusiastic, passionate about empowering charities and always looking for a ‘win-win’ situation.

The ideal candidate will have;

• At least two years experience in a Business Development role
• Excellent written and verbal communication skills, you will be in contact with clients through a variety of mediums from phone to email and web chat
• Experience in process definition and implementation
• A forward thinking approach to work
• Be driven by targets and KPIs with a focus on first class customer experience
• Excellent attention to detail and well organised
• Good knowledge of IT systems including Microsoft Office applications, Outlook and CRM software
• A strong work ethic and a desire to see a project through to completion
• A positive attitude, enthusiasm and a willingness to learn
• It would also be preferable if you have done some charity or volunteering work, but not necessary

When you work for Good Box, you’re not just helping our company succeed – you’re helping charities all over the UK access the funds they need to keep doing great work. You’ll be part of a supportive, close-knit team of people, all working towards the same goal and all willing to help one another out.

We don’t believe in hierarchies or office politics – that’s why here, you’ll have the flexibility to work in a way that suits you.