Vice President Revenue Operations

The Vice President, Revenue Operations is a pivotal leadership role responsible for unifying and optimizing the revenue engine across Wolters Kluwer's Health division, a complex, global business approaching $2 billion in revenue. This leader will partner directly with the Health Division CEO and report into the the enterprise SVP Revenue Operations to architect and execute a data-driven revenue operations strategy that drives sales acceleration, operational efficiency, and predictable growth across diverse sales channels and geographies.

This role represents a unique opportunity to build the Rev Ops function from the ground up and establish the playbook that will become the template for enterprise-wide transformation. The VP will inherit existing sales operations and learning & enablement teams, consolidate fragmented technology systems, and create a unified operating model that serves complex go-to-market motions including inside sales, field sales, enterprise accounts, and partner channels.

Success requires a proven operator who has scaled revenue operations in global, multi-billion dollar software businesses and can deliver incremental improvements that compound into significant impact.

Revenue Acceleration & Growth

• Drive sales acceleration through optimization of processes, systems, and methodologies across all customer segments and geographies.
• Identify and execute 1% improvements across the revenue engine that aggregate into substantial business impact at scale.
• Partner with General Managers to align revenue operations strategy with BU goals.

Operational Excellence & Standardization

• Consolidate and standardize disparate technology stacks, CRM systems, and sales tools into a unified, scalable platform.
• Design and implement best-in-class forecasting methodologies, pipeline management disciplines, and performance metrics.
• Evolve traditional sales operations (reporting/dashboards) into strategic revenue operations with enterprise- wide impact.
• Optimize sales compensation structures and quota management across complex, global sales organization.

Cross-Functional Integration

• Unify currently siloed functions including sales operations, learning and enablement, and sales strategy under cohesive Rev Ops framework.
• Partner closely with enterprise Rev Ops leader to contribute to and leverage centralized capabilities (target model: 70% enterprise standard, 30% division-specific).
• Align marketing, sales, customer success, and finance operations to ensure seamless revenue execution.

Data, Analytics & Infrastructure

• Build world-class revenue analytics and insights capability to inform strategic decision-making.
• Ensure data integrity and governance across complex, global sales systems.
• Deliver actionable intelligence on pipeline health, conversion metrics, sales productivity, and forecast accuracy.
• Leverage automation and AI to enhance sales effectiveness and simplify selling motions.

Technology Strategy & Enablement

• Own selection, implementation, and adoption of revenue technology stack (CRM, sales engagement, analytics, compensation tools).
• Drive technology consolidation from fragmented divisional systems toward enterprise-standard platforms.
• Champion automation and process improvement to reduce manual effort and improve sales velocity.

Sales Enablement & Performance

• Integrate learning and enablement function into broader revenue operations strategy.
• Partner with sales leadership to design and execute training, onboarding, and continuous development programs.
• Establish clear performance management frameworks and accountability structures.

Global Operating Model

• Design revenue operations strategies that work across diverse sales models: inside sales, field sales, enterprise,…